Loan Support Specialist I - Military veterans preferred

2024-05-17
BancFirst Corporation
Other

/yr

  employee   contract


Mcalester
Oklahoma
74501
United States


BancFirst Corporation

Loan Support Clerk

McAlester, OK

Onsite Position

501 E. Carl Albert Pkwy, McAlester, OK 74501

Full Time

POSITION SUMMARY

A Loan Support Clerk acts as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans. Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process. Extensive contact with customers and the public both in person and on the phone.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assist lending staff with daily responsibilities, including document collection, closing, and telephone/personal interaction with customers and third party vendors to accommodate banking needs

Produce loan documents using Decision Pro and/or Laser Pro

Maintain open communication with members of the loan department as to the status of the loan and with vendors, and any other required parties, to the loan transaction

Order preliminary title policy, UCC searches, Flood Certificates, environmental reports, and other related data

Review closing documents prior to loan funding and ensures any pending items are addressed

Coordinates with borrower and/or insurance agent for lapsed or expiring insurances

Assists in obtaining updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file

Work Lender’s Technical Exceptions

Interact with staff and departments for accurate resolutions to problems and errors

Perform other job-related duties and special projects as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Excellent customer service skills

Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications

Proficient knowledge of BancFirst Loan Policy and Procedures, the Uniform Commercial Code, Business Law, Real Estate Law, and Federal Compliance Regulations, the training for which will be provided by BancFirst

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines

Demonstrate above average problem solving and interpersonal skills

Work well individually and with a team while maintaining a positive attitude

Outstanding listening and communication skills, both written and verbal

Detailed oriented

Critical thinking skills

Excellent work ethic

Must be flexible and able to work additional hours when crucial to the department

Attendance and punctuality is an essential function of the job

PREFERRED SKILLS AND QUALIFICATIONS

Knowledge of loan process and loan documentation is helpful, but not required

PHYSICAL REQUIREMENTS

Constant use of computer screens

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching

Ability to sit and/or stand for long periods of time during the workday


Long periods of typing and repetitive motion


Ability to lift and/or move and carry 10 pounds

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/AA – BancFirst is an Equal Opportunity and Affirmative Action employer.

Diversity…Our differences enhance business performance.






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