Shop Coordinator - Military veterans preferred

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidaysMedical, dental, and vision insurance Life and AD&D InsuranceRetirement Plans -401K and Roth 401K , eligible employees can receive a company contribution up to 7%Tuition Reimbursement Employee Assistance Program (EAP)CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.The Shop Coordinator is responsible for overseeing and organizing all aspects of the branch maintenance operations, including supervising and training mechanics and yard personnel in a manner that reflects the company's vision of working as "One Professional Team."This position is also responsible for ensuring required paperwork is accurate and completed on a timely basis. Pay Rate: $23.10 - $30.24 per hour.Pay is dependent upon education and experience. Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Utilizes strong computer skills by assisting with the processing of work orders, purchase orders, and other relevant paperworkEnsures completion of all relevant paperwork in a timely manner. This includes but is not limited to: Safety Damage Sheets, Purchase Orders, Incident Reports, warranty work orders, and customer invoicingCreates and closes in a timely manner, all PO's, ensuring accuracy, correct pricing, and detailed comments for future referenceManages available reports to boost productivityReviews profit and loss statements to help manage repair expenses and maximize profitabilityEnsures a safe work environment by modeling and requiring that safety polices are always followedPrioritizes maintenance productivity by internal/external customer promise (reservation) date, mechanic's skill level, and profitability to the companyEfficiently coordinates urgent rental equipment requestsCoordinates the availability of rental equipment with counter representatives as neededCoordinates the availability of sales equipment with the sales coordinator through established proceduresSeeks 6 Sigma efficiency improvementsEnsures compliance with the various regulatory agencies, such as ANSI, OSHA, and DOTCommunicates the status of customer repairs in professional and courteous mannerNegotiates invoicing disputes with customers being mindful of their satisfaction while maximizing profitabilityCommunicates as needed with rental and equipment sales representatives to ensure customer satisfaction is achieved.Trains assigned personnel according to the mechanic's skill level and the needs of the companyEnsures company standards of quality are achievedCoordinates the timely preparation of all new equipment deliveries from the manufacturerSeeks assistance as needed from the Branch ManagerOther duties as assigned by managerSupervisory Responsibilities:Indirect supervision of Level 1, 2, 3, and Field Service MechanicsProvides positive leadership, a professional image, and solid work ethics and values at all times to establish a behavior model for subordinatesCultivates a 5S culture and inspire 1% positive changeDevelops an effective work schedule that meets the daily and after-hour productivity challenges of the branchDiscusses objectives for strategic goals and develops an achievable action plan for successMonitors and documents the performance of direct reports and conducts meaningful, honest performance reviewsRequired Education and Experience:High School Diploma or GED5 years in the mechanical repair field with lead person or shop foreman experience3-5 years customer service experience3-5 years supervisory/management experiencePhysical Demands & Competencies:Standing, walking, talking, sitting, use of hands & hearingAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 70 pounds or moreData Entry, telephone, reading/writing, reasoning, organizational, communication & math skillsSafety & Product KnowledgeIntermediate leadership skillsBasic knowledge of Microsoft Word and ExcelBasic knowledge of DBSIntermediate knowledge of Microsoft OutlookIntermediate knowledge of WynneWork Environment:Noise: ModerateIndoors and OutdoorsOther Duties:Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer#WMISEEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)