Restaurant Manager| Arizona Stadium Club - Military veterans preferred

2024-05-19
AppCast (https://www.appcast.io)
Other

/yr

  full-time   employee


Tucson
Arizona
85718
United States

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Overview

The Restaurant Manager is responsible for supervising the Restaurant team and ensuring the team meets and exceeds guests' expectations within their level of responsibility.

Position is paying up to $16 plus 1% share of tip pool

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

Responsibilities

  • Supervises shift coverage and coordinates breaks for team members.
  • Ensures team members maintain knowledge of the menu and any specials being offered. Provides updates of any changes to the menu.
  • Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.
  • Complies and ensures compliance with liquor laws regarding alcohol service where applicable.
  • Complies with all departmental food and franchise contractual agreements.
  • Conducts end of shift reports for cashiers on shift.
  • Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
  • Provides on-going supervision and mentoring to team members.
  • Monitors product quality and ensures high level of guest service.
  • Coordinates in the on-going coaching and mentoring of team as directed by department management.
  • Must maintain excellent attendance and be available to work events and varied schedules per business need.
Knowledge, Skills and Abilities:
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Ability to clearly communicate, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Communicates in a positive, respectful manner to both internal and external guests.
Qualifications
  • High school diploma or GED
  • 1+ year supervisory experience as a supervisor/manager in a restaurant/casino environment.
  • Experience working in a fast-paced, high volume food court, casual, buffet, and/or nightclub in a supervisory capacity is preferred.
  • Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Suspicious Activity and other required compliance trainings.
  • All employees must obtain a valid gaming license from the State Gaming Agency and Tribal Gaming Office prior to beginning work and are required to have license renewed annually.