Social Work Case Manager - Military veterans preferred

SOCIAL WORK CASE MANAGER

JOB SUMMARY

The social work case manager is responsible for developing and supporting service plans for kinship families (grandparents and other relatives raising children who are not their own). The case manager assesses needs and provides comprehensive support services and resource linkage to ensure that children have high levels of well-being, safety, stability and permanence. The case manager also facilitates support group meetings for children, teens and adults, provides parenting training (123 Magic and Parenting a Second Time Around), and assists with family outings, donation drives and other events related to these programs. This is an hourly, non-exempt position. Some weekend and evening hours required.

DUTIES AND RESPONSIBILITIES

Completes home visits, care plans and annual assessments of family needs

Engage in monthly contact with client to discuss care plan goals

Maintain accurate documentation of service goals and outcomes

Monitor and evaluate each client’s progression though their case management plan and make revisions to the plan as needed

Facilitate and attend adult support groups including assisting with child/teen support groups as necessary

Conducts parent education and life skills training

Identify available community resources and make referrals for services

Performs timely data entry in Apricot and Wellsky

Participate in staff meetings, trainings and weekly case reviews with Program Director

Develop and maintain a professional and supportive relationship with staff

Foster a professional and welcoming environment in all interactions with clients, guest speakers, and colleagues regardless of differing identities, backgrounds, beliefs, and choices

Adheres to policies, regulations, and protocol regarding client confidentiality and information sharing, and maintenance and storage of client information, including but not limited to those by HIPAA, IRB, and ISDD

Other duties as assigned

KNOWLEDGE AND SKILLS

Knowledge and basic skills in case management including documentation, resource identification and referrals

Excellent communication skills on the phone and in person

Cultural competence with minority client populations which have experienced racial and economic inequities, Adverse Childhood Experiences, mental health and trust issues, special needs (developmental disabilities) and/or substance abuse

Ability to plan, implement, evaluate and report on activities conducted

Ability to travel to home visits, support group meetings, and parenting classes

Ability to establish rapport with others as a requisite for healthy and therapeutic relationships

Knowledge of community organizations and social service programs

Ability to exercise initiative and problem solving

Experience and comfort working with children with and without special needs

Time management and organizational skills

Group facilitation and training skills with all ages

Proficiency with computers including Microsoft Office Suite, database programs, email, and electronic calendars

Bilingual English/Spanish Fluency a plus

MINIMUM QUALIFICATIONS

Bachelor’s or master’s degree (preferred) in social work or equivalent. Two years of experience in case management. Experience with families and children preferred. Certificate in Grandfamilies Leadership and certification in Standards of Quality for Family Strengthening and Support (training paid for by ISDD).

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