2024-05-21
AppCast (https://www.appcast.io)
Other
/yr
full-time
employee
Charlotte
North Carolina
28245
United States
Vice President, Experience Design
About the Company
Award-winning international risk assessment company
Industry
Financial Services
Type
Public Company
Founded
1909
Employees
10,001+
Categories
Consulting & Professional Services
Financial Services
Business Services
Information Collection & Delivery
Media & Internet
Rating Agencies
Research and Analysis
Credit Bureaus
Credit Analysis
Business Management and Planning
Assistance Services
Hedge Funds
FinTech
Analytics
Credit
Specialties
Credit Ratings and Analytics
Business Classifications
B2B
SAAS
About the Role
The Company is seeking a VP - Experience Design to lead the creation of exceptional end-user experiences within the Structured Finance Line of Business. This role demands a highly skilled practitioner with a strong understanding of customer experience and a user-centered design methodology. The successful candidate will be responsible for defining the UX vision and strategy, leading a team of UX designers, and ensuring that design deliverables align with the overall customer experience strategy. Collaboration with product strategists and business stakeholders is key, as is the ability to mentor and manage a diverse design team. The VP - of Experience Design will also be involved in strategic planning, design oversight, stakeholder communication, design facilitation, user research, and contributing to the company's in-house design system.Candidates for this role should have a Bachelor's degree (Master's in HCI preferred) and extensive experience in experience design leadership for web and mobile interfaces, particularly within the financial services sector. Expertise in Agile software methodologies, strong communication skills, and the ability to work both hands-on and at a strategic level are essential. The role requires a detail-oriented self-starter with a passion for challenges, a strong work ethic, and the ability to thrive in ambiguous and complex environments. Experience with Figma and the ability to travel for workshops and meetings are also necessary. The Company values diversity and is committed to providing equitable opportunities for underrepresented groups in the workplace.
Hiring Manager Title
SVP, Experience Design
Travel Percent
Less than 10%
Functions
Engineering
Design
Information Technology
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