Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an experienced Program Manager in West Valley, Utah.
The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.
Starting Salary: $55,000/Annually
Responsibilities
Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
Manage staff schedules and ensure shifts are adequately staffed
Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning
Monitor and maintain the budget
Prepare required statistical, financial, and service reports as needed
Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
Ensure program documentation and billable records are completed accurately and timely
Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation
Monitor the health and medical needs of individuals and immediately report any concerns
Manage relationships with the families and guardians of the individuals in our care
Ensure work locations and vehicles are well maintained
May conduct programmatic investigations
Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Requirements
High School Diploma or GED with three years of relevant experience
Bachelor's degree preferred
Must have minimum two years experience with IDD
Must have minimum two years managerial experience
Valid driver's license with a satisfactory driving record
Complete all state and agency required training per state guidelines
Team oriented with demonstrated leadership experience
Experience with problem solving against multiple priorities
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Ability to exercise good judgment and remain calm in crisis situations
Working Conditions
May be required to be on-call in cooperation with other management staff
Frequent lifting, stretching, and other physical exertion may be required
May be required to transport individuals utilizing your own vehicle or company provided vehicles
May be required to lift or move 25+ pounds
May assist with wheelchair transfer of non-ambulatory individuals
May be exposed to various medical conditions and communicable diseases
