Full Time Employee
Audio/Visual (AV) Technician - AMX Controls Programmer (Job Number:421104)
The AV Technician position is responsible for providing AV and AMX controls programming support focusing on the design, installation, configuration, development, integration, implementation, and testing AMX controls and interfaces in a complex environment with multiple classification enclaves and integrated with Department of Defense (DoD) Command and Control (C2) systems utilizing associated information assurance (IA) processes/procedures. The contractor shall work closely with Government project managers and engineers to create control system code and touch panel layouts for all aspects of the control system throughout the facility. This will comprise of 100 master controllers and 400 touch panels. He/she will be responsible for transforming high- level/low-level enterprise design artifacts into a working, representative test system within a lab environment, developing pass/fail criteria, performing controlled testing, capturing and analyzing results, optimizing system performance, and troubleshooting anomalies. He/she will work closely with Government engineers during all stages of testing and be responsible for working with other enterprise disciplines as previously- tested component systems are later integrated into larger, enterprise-level systems of systems.
The AV Technician will be required to record, document, and deliver all related testing, installation, configuration, optimization, operations, and IA-compliance settings/configurations/processes/procedures upon completion of testing or incrementally as determined by the customer. He/she will capture and document system details within architectural drawings using AutoCAD to be used during final system installation, configuration, integration, and implementation. This is potentially a customer-facing position and may require interaction with senior customer leadership on matters concerning design, engineering, or functional areas. The AV Technician may be responsible for the technical direction, leadership, and training of cross-functional teams and be able to prioritize participation in multiple, concurrent testing events. The AV Technician must possess a strong belief in the principles of task ownership, accountability, and teamwork.
Job Specific Responsibilities:
Provide AV and AMX controls programming engineering input to the Installation Design Plan (IDP) to support procurement, configuration management, and certification and accreditation of proposed systems
Developing functional process diagrams for AV services
Provide AV and AMX controls programming engineering support focusing on the design, implementation, testing, and maintenance of AV services
Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering AV and AMX controls programming solution technologies in a lab environment
Complying with all applicable security and Information assurance (IA) policies and directives
Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, etc.) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria
Assist the SSC Pacific Government team in planning, executing and documenting development of system operational verification tests (SOVT) in accordance with SPAWAR M-4720.1, Shore Installation Process Handbook v4.0, 12 Nov 14
Interfacing with C2 system owners during integration testing preparation and execution
Performing requirements analysis to capture and incorporate C2 and other component system of systems testing criteria into integration testing scenarios
Supporting and documenting the implementation of approved changes to system configurations, software, and infrastructure within the approved testing schedule
Providing ongoing progress to leadership, system owners, and peers regarding health of the environment and status of testing
Researching and analyzing emerging AV and AMX controls programming technologies, techniques, and protocols and making recommendations
Assisting with procurement of hardware, software, and services
Supporting the installation of new AV technology components, if required
Key Technologies and Processes:
AMX Netlinx Programming using advanced programming
Creation of modules to be used throughout the facility
Must have extensive AV programming understanding including real-time feedback and advanced computations that will allow end user to see actual system state.
Position requires the programmer to be onsite fulltime to work closely with new equipment and understand customer touch panel design changes.
Applying Security Technical Implementation Guides (STIGs)
Key Vendors and Tools:
AV controls interfaces
AMX touch panels
AMX controls programming
AV programming understanding
EDUCATION AND EXPERIENCE: AA degree in related discipline and nine (9) years related experience; Or, High School and eleven (11) years related experience and related advanced certification.
Must possess a Top Secret clearance with a current SSBI and be SCI-eligible
Must possess a Certified AMX ACE-P Programing Expert or equivalent/higher certification
Must possess an active DoD 8570.01-M, Information Assurance Workforce Improvement Program certification at information assurance technical level II (IAT II; CompTIA Security+ or equivalent) and the respective network and computing environment certification
Must possess five or more years of demonstrated advanced, hands-on, AV and AMX controls programming engineering experience supporting the design, installation, configuration, development, integration, implementation, and testing of AV services in a complex environment with multiple classification enclaves and integrated with DoD C2 systems utilizing associated information assurance processes/procedures
Must possess demonstrated advanced experience supporting and troubleshooting AV and AMX controls programming issues reported through monitoring or customer submittals
Must possess demonstrated familiarity with Enterprise IT environments (AV, data center, computing, storage, network, security, replication, backup/recovery, policies and procedures)
Must possess demonstrated experience in the development and refinement of processes and procedures to ensure efficient, repeatable and effective monitoring and troubleshooting of AV services
Must possess advanced interpersonal skills including the ability to collaborate effectively, self- awareness, and excellent written and oral communications.
Must demonstrate the ability to drive efficient resolution of all incidents through analytical and structured approaches to problem solving
Should possess a Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline; experience may be accepted in lieu of education
Should possess one or more AV-related certifications
Should possess demonstrated experience with ITIL methodology; specifically Incident, Request and Change management principles and tracking systems
Should possess demonstrated experience with Operations support within an ITIL Service Operations management framework, including use of Service Now or Remedy service management tools
Should possess demonstrated experience with IT service management best practices such as change, problem, incident, configuration and service level management
SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC provides systems engineering and integration offerings for large, complex projects. Headquartered in McLean, Virginia, SAIC has approximately 15,000 employees and annual revenues of about $4.3 billion.
EOE AA M/F/Vet/Disability
Job Posting: Aug 15, 2016, 9:34:06 AM
Primary Location: United States-NE-OFFUTT AFB
Clearance Level Must Currently Possess: Top Secret
Clearance Level Must Be Able to Obtain: Top Secret/SCI
Potential for Teleworking: No
Shift: Day Job
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