Field Service Representative (FSR) - Senior (Kuwait)

Defense Contracting


  Full Time   Employee   Contractor


IAP – Ingenuity and Purpose

A leading international government contractor for more than 60 years, IAP provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. A world-class leader in providing seasoned program management, IAP leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. IAP's corporate headquarters is located in Cape Canaveral, FL, and operates in over 100 locations in 20 countries worldwide. IAP also maintains offices in Panama City, FL, Virginia, the United Kingdom, and the Middle East.

This job position is located at Kuwait and supports the Joint Program Executive Office for Chemical and Biological Defense (JPEO-CBD) requirement for Contractor Logistics Support (CLS) services. This FSR will provide operation, maintenance, and supply support for the Joint Portal Shield (JPS) Systems.

Location: Kuwait

Essential Job Functions: (not limited to duties as described – performs related duties as requested)
•Site Lead overseeing all Field Service activities and Field Service Representatives in Southwest Asia
•Daily operation of the Joint Portal Shield (JPS) at the fielded sites
•Provide operation, maintenance, and supply support for the Joint Portal Shield System
•Support all required maintenance actions (i.e., Operator’s, Field Level maintenance, and Sustainment Level maintenance to maintain the Joint Portal Shield
•Operate the JPS in a contingency, expanded Threat Condition (Threatcon) Delta role when notified by the Government, usually during exercises, VIP visits or events, or increased threat readiness levels
•Perform system modifications and upgrades to replace obsolete parts, including all routine, urgent, and emergency Modification Work Orders (MWOs)
•Installation, troubleshooting, and maintenance of electronics equipment, as appropriate for the task.
•Capability to distinguish between hardware and software problems in multi-vendor systems.
•Performs installation, test, preventive maintenance, troubleshooting, and repair of electronics equipment.
•Stock and maintain sufficient quantities of LRUs, SRUs, and repair parts to support daily operations and preventative maintenance
•Perform software upgrades and application of IA security patches
•Maintain supplies, consumables, expendables and durables and repair parts in support of all JPS systems for both normal, daily, routine and contingency operations
•Interface with the installation CBRNE response cell or Emergency Management and maintain customer relations to ensure smooth and efficient emergency response

Level of Supervision:
•Work unsupervised in a reliable manner to complete all tasks on time and in quality manner.

Education & Experience: (or equivalent)
•Graduate of a technical school or college
•Minimum 10 years’ experience, Three years of which must be supervisory.
•Prior experience maintain Joint Portal Shield Systems / Subsystems
•Prior experience maintaining chemical / biological detection equipment

License & Certifications:

Knowledge & Skills:
•Fluent with Microsoft Office Suite (Word, PowerPoint, and Excel).

Physical Demands/Working Environment:
•Must be physically able to travel for extended periods of time.
•Must be able to lift heavy objects.

Travel: Yes (OCONUS)

Security Clearance: SECRET

To apply for this job, contact:
George Bassut

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