Specialist II, Sales – Store Support

Carmax (http://jobs.carmax.com/)


  Full Time   Employee

United States


Position Description

If you’ve got a passion for people and the desire to succeed, a position as a CarMax Stores Support Associate may be for you! CarMax is a growing company that is built on the fundamental principles of integrity and treating people with respect. Here are more reasons why our Associates love working for America’s #1 used car retailer:

CarMax has been a Fortune “100 Best Companies to Work for since 2005”, was awarded a 2016 Top Workplaces honor by The Atlanta Journal Constitution and ranked 5th of Atlanta’s top 25 large companies, and Training magazine’s “Top 125 Training Companies” 2008-2015

Don’t have automotive sales experience? CarMax is ranked as one of the best training companies in America. You’ll enjoy world-class, training with your own personal mentor who is dedicated to your success. We provide ongoing training, support self-development, and we learn as a team.

• Providing exceptional service throughout the customer’s experience.
• Communicating effectively via email and over the phone to discover the customer’s wants and needs.
• Serving as an advocate for CarMax by sharing what makes us the smart choice.
• Navigating and using various provided computer programs as selling tools.
• Consulting and guiding your customers to the appropriate next step based on their situation.
• Maintaining a working knowledge of CarMax products and appropriately recommending them to customers.
• Reading, collecting, and transcribing data in order to complete accurate paperwork.
• Seeking out opportunities for self-development, participating in training, and welcoming performance feedback.
• Building and maintaining strong relationships and demonstrating excellent teamwork.
• Assist customers in setting Retail Service Appointments
• This position may require other duties as assigned.

Position Requirements

• High School diploma, or equivalent or 6 months related experience.
• Basic computer knowledge.
• Basic typing skills.

To apply for this job, contact:
Ashley Murr

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