JIRA Administrator

National Grid (https:\\careers.nationalgridus.com)


  Full Time   Employee

United States

About the Position:
National Grid is one of the largest investor-owned energy companies in the world - covering Massachusetts, New York, Rhode Island and the UK.
We are at the heart of one of the greatest challenges facing our society, delivering clean energy to support our world long into the future. Every day we work with stakeholders to promote the development and implementation of sustainable, innovative and affordable energy solutions.
We offer:
Competitive and robust benefits and compensation package with Bonus potential
Opportunity to be part of a growing team
Growth potential through company leadership programs
Numerous wellness programs and Company-endorsed community programs
Be part of a team building the Gas Enablement group
The Agile Tools and Process Lead with manage large enterprise instances of Agile tooling suites. This provides the opportunity to have an impact on important IS projects. The position will report to the Infrastructure delivery manager in the IS Gas Enablement Business.
The Agile Tools and Process Lead is role is an integral part of a major initiative to enable the US Gas Business by improving how our employees serve our customers today and by creating the platform for tomorrow?s growth. You will drive this enablement program to deliver changes across people, process, systems and technology to create.
Position Responsibilities (including but not limited to):
Work with teams to improve their ability to plan, build, and run services across an end-to-end value stream.
Help teams improve their utilization of existing tools across a diverse set of processes including intake, backlog grooming, sprint and release planning, test planning and execution, incident management, and problem management.
Provide process and tools training, coaching, and mentoring for new and established agile teams of varying degrees of size and maturity.
Develop metrics, dashboards, and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Determine ways to optimize and improve JIRA setup
Provide user management, training, and support for JIRA to development and project teams as needed
Apply built-in customization and third party add-ons to extend JIRA functionality as needed.
Knowledge & Experience Required:
Knowledge and skills needed:
Must have expert-level knowledge in installing, integrating and managing Atlassian tools (specifically JIRA and Confluence) Serve as internal subject matter expert on implementation, management, and support of the Atlassian Software Stack.
Managed large enterprise scale instances of JIRA/Confluence
Basic scripting (any language) and Java development experience
Atlassian JIRA/Confluence plugin development experience a big plus
Experience with configuration management/deployment automation tools like Chef a big plus
Proven knowledge of Agile/Lean software development process and practices.
Proven success helping teams adopt and apply agile/lean principles and practices.
Desired Skills:
Experience coaching agile teams as a Scrum Master.
Experience transitioning teams from Waterfall to Agile.
Experience in tool improvement and building tool integrations.
Experience in Continuous Integration and Delivery practices and tools (e.g. Jenkins, Puppet, Chef).
Knowledge of international standards and methodologies, e.g. CMMI, ITIL, Six Sigma, PMBoK.
3+ years of experience in the administration, configuration and support of Atlassian tools which may include some or all of the following: JIRA, Confluence, add-ons, associated plug-ins and extensions, Project Setups, Epics, Components JIRA Reporting and Report Filters, JIRA Projects Role, Access and administration JIRA REST APIs.
2+ years? experience in scripting (any language) or java development
This position is one of National Grid?s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
:Gas Enablement
Primary Location
:Gas Enablement
Job Posting
:Aug 23, 2017, 7:30:20 PM
Unposting Date


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