full-time employee contract
Become an integral part of a diverse team that leads the world in the Mission, Cyber, and Intelligence Solutions group. At ManTech International Corporation, you?ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer oriented Systems Administrator to join our team in the McLean, VA area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.
Responsibilities include, but are not limited to:
? Implementation of baseline changes and respond to change requests
? Perform technical evaluations, analysis, and troubleshooting for all supported servers
? Build servers by providing technical configuration, setup, installation services, hardware and coordination of application projects
? Operate and maintain servers
? Create and document new methods supporting network/system operations and implement changes to procedures
? Consult with support teams, help desks, customers, and other technical staff in the resolution of problems
? Coordinates and performs operation and/or maintenance activities for networks/servers
? Identifies recurring problems and recommends steps to reduce the severity or frequency of problems
? The candidate will provide 24 x 7 monitoring support to Client/Server and Network Operations.
? Review system anomalies, perform initial troubleshooting, generate and route SRS tickets to the appropriate service providers for timely work-off.
? Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
? Remain current with Standard Operating Procedures, System manuals, and control logs.
? Experience with: Remedy-SRS, HP Openview, Lotus Notes databases and e-mail
? The ability to work closely with CSM Management, Client/Server & Network professionals and the customer community
? Prior experience in a Systems Administrator or related role
? Strong customer service skills
? Ability to work various shifts in support of 24x7 operations. Shifts include weekend and evening hours.
An active TS/SCI with polygraph is required.