2025-05-06
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Japan
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Business development to service parts logistics for new/existing customers;
- Opportunity lead and initiative
- Identify and explore new opportunities from new/existing customers
- Strategic planning and development for business & profit growth
- Request For Quotation (RFQ) owner - Participate in customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and DHL.
Account Management
- Lead and ensure to renewal contract with existing customers
- Develop mid-/long-term strategy with both clients’ as well as Company’s strategy
- Foster a better relationship with customer on multiple layers across organization
- Lead and initiate to delighted customer
External relationship;
- Coordinate and collaborate with other DHL Group Businesses (DHL Express/DHL Global Forwarding) for projects and initiatives
- Develop/establish strategic alliance with partner suppliers
Internal relationship;
- Lead/Support RFQ & Bid by a joint effort with operations team and/or other relevant functions as
necessary
- Lead/Support internal approval process
- Negotiate and coordinate (incl. escalation) with internal stakeholders
- Take the lead in establishing protocols and ‘rules of engagements’ between departments
- Closely communicate with relevant operations team to identify areas of accountability on the go
- Coordinate with Regional/Global
- Cross organizational/departmental
This position requires sound presentation skills as the role involves making presentations to customers and handling the detailed questions that follow. The demonstration of a strong customer-focused approach is essential.
Also the position requires to deal with the regional or global customers in-cooperating with other country’s sales manager.
Key Capabilities;
?Total SCM knowledge; especially contract logistics.
?Strong sales methodology; strategic development planning, consultative sales, and SWOT analysis
Social Skills;
?Business acumen
?Logical thinking
?Problem solving
?Decision making
?Presentation skill
?Financial literacy
?Japanese/English communication skill (read/write and business discussion/presentation)
Personal Hearts;
?Leveraging strong interpersonal and teamwork
?Maximize customer engagement
?Initiate positive and CAN-DO spirit
?Providing direction toward common goals
?Motivate respect & results
?Inspire open-minded and diversity
Competencies;
?Customer oriented
?Result driven
?Derailing with ambiguity
?Learning on the fly
?Experience in SCM/Logistics fields
?Experience in account management, and/or business development
?Experience in project management
?Education preferably with a degree in business and operations management (preferable).
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