Business Development Manager - Military veterans preferred

2025-06-25
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


West Thurrock
United Kingdom

Job Purpose:

• To Develop and grow new business opportunities for accounts with volumes between 50 to 1000 containers per year

• Manage and develop a portfolio of existing customers within the business, build relationships with calls, face-to-face meetings and initiatives

• Develop an active sales pipeline through the company CRM system Salesforce to ensure continued growth within the BWS (Beer, Wines and Spirits) sector and company cluster

• Meet set monthly volume and GM targets ensuring growth with new opportunities are being maintained and report on those targets

• Delivering customer service excellence and satisfaction, acting as an extension of the customer within Hillebrand-Gori, ensuring that the customer requirements are clear and supported with agreed SOP’s

• Continually review your pipeline and update these opportunities through the sales process

• Ensure sales leads and quotes are being maintain and responded to customer requests in a timely manner with set KPI’s and updated within Salesforce

General Responsibilities:

           Act as the commercial interface between the client, all relevant products and departments including HR, Finance and IT, as well as communicating with overseas locations

           Proactively assess and validate the client’s needs on an ongoing basis, deliver continuous improvement plan and value-added solutions

           Promote joint visits with Operations and product support

           Build strong relationships with your customers

           Co-ordinate and drive internal alignment to meet customer performance objectives and customer expectations

           Maintains high client satisfaction ratings

           To create, manage and achieve a client-by-client budget, including revenue and GP growth plans

           MBR / QBR creation including presenting KPI stats for assign customers

           Support the Senior Business Development Manager as directed including deputizing in their absence

           In addition to this you are required to carry out any other duties as reasonably requested by your manager

Managerial Responsibilities:

           Customer portfolio and indirectly the customer service teams and senior management

           Take reasonable care of your own and your teams Health & Safety in the workplace

           Report hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk

Competencies for the role:

           A self-starter

           Sales development and relationship management

           Able to work successfully on own, but also as part of a team  

           Superb communicator and networker

           Ability to maintain long term professional relationships 

           Good use of computer skills including excel, PowerPoint etc

           Good standard of written and spoken English 

           Experience of sales and sales team management

           Excellent relationship building skills

           Identifying new growth opportunities

           Ability to demonstrate win-win scenarios

           Ability to prioritize, organize and manage time efficiently is essential

           Good presentation skills

           Ability to formulate plans from complex data or scenarios

           Industry experience from a “client” perspective

           Minimum 5 years direct selling experience