Financial
• Ensure enhancement of financial performance and cost savings through various channel development initiatives
• Ensures the additions to RSP's, Consolidators, FCCs, etc. on a regular basis and analyze the financial benefits derived from the same
Operational
• Support in the development of Standard Service Level Agreements (SLAs) for Regional Service Participants(RSPs) and work closely with the Legal team to develop contracts for them
• Drive identification of channel partners through field visits, references, etc. and take inputs from operations and sales team in all locations for the same
• Drive the empanelment of channel partners as per the defined process, along with relevant departments
• Together with Regional Operations Head support setup of RSPs in terms of facilities planning, facilities design, branding, initial operations planning & support, etc.
• Drive and develop initiatives to enhance revenues from other channel partners like FCCs, OSCs and Consolidators
• Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any
People
• Provide direction, guidance and support to subordinates to help them discharge their duties effectively
• Monitor the performance of subordinates on a continuous basis to identify key performers and mentor and coach them effectively
