Your IT Future, Delivered.

Senior IT Business Consultant

With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our DGF FCM team is continuously expanding. No matter your level of Senior Business Consultant proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Java Script #EDI & API #DGF systems
 

Grow together.

We are looking for Senior Business Consultant to join our team who can collaborate with business stakeholders to understand logistics processes and requirements and configure applications based on specified requirements.

FCM is a cloud-based solution provided by Siemens Digital Logistics (AX4). It enables flexible solutions for order management, shipment visibility for Freight Forwarding. FCM have two main solutions like Control Tower & Customer Cross-Dock (in combination with FSI-X). You will have a challenge to configure & implement for our new customers. We will provide you significant opportunity to grow along the way.

Ready to embark on the journey? Here’s what we are looking for:

As a Senior Business Consultant, having 10+ Years detailed Logistics forwarding business process knowledge/ experience with experience in AX4 (Siemens) is an additional advantage. Very good knowledge of Java Script & good understanding of EDI & API Integration will also be an integral part of this role.

• Good knowledge of DGF Forwarding, DGF IT landscape, IT systems capabilities and integrating systems
• Lead contribution to initiatives of the FCM team with regards to process interface management, process improvements and business rule management
• 1st point of contact for the collection of new business requirements / change requests related to FCM platform
• Close interaction with business and country super users to prioritize / challenge new business requirements and to provide 2nd level support with regards to process and system related queries
• Drive the development of functional specifications for our system functionality and align with respective business and IT stakeholders
• Key contributor for change impact assessments concerning processes, business rules and IT systems in alignment with AX4 (Siemens) Platform architecture
• Manage requirement prioritization as input to all system and process enhancement approval bodies in coordination with the functions and BU IT
• Build trusting cross-functional relationships with DGF teams
• Understand customer & key stakeholders’ interests and concerns and provide solutions

You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.