ITR Business Development & Operations Support - Military veterans preferred

This role will be acting as business development to develop Road Fight potential new customer business and build ITR related sales pipeline in the Malaysia & Singapore.

Apart from this, manage the development of profitable revenue growth through maintaining and developing existing customer and ensure common understanding of service expectations and solutions, both with the customer and ITR Country and Regional Office.

The role require to execute the below tasks and initiative:

• Acquiring new customer business with solutions to identify the highest profit potential                                                                                                      
• Build, maintain, manage and is responsible for the ITR related sales pipeline in the MY & SG                                                                                                     
• Develop key customer relations at Country level                                                                                                    
• Undertake key leadership role in top level sales initiatives to increase share of wallet for ITR customers                                                                                                               
• Maintain and maximize growth potential of existing customers                                                                                                       
• Creates leads and follows sales opportunities within Customers                                                                                                      
• Visit customers directly, and spends at least half of his/her time in front of the customer                                                                                                        
• Respond and is central responsible for all ITR related Customers’ RFI, RFQ and Tenders within CT                                                                                                     
• Build executive relationships within the assigned accounts, respond to customer needs, enquiries and complaints                                                                                                         
• Lead and manage customer presentations and proposals, ensuring there is a common understanding of service expectations and solutions, both with the customer and ITR Country and Regional Office
• Create a competitive advantage for the customer in his business and price for value on behalf of DHL offering all service across BU’s                                                                                                                   
• Manage the development of profitable revenue growth through maintaining and developing existing customers                                                                                                      
• Implement account strategy and work closely with the customers and operations team to deliver high quality service                                                                                                             
• Provide customers specific advice/information to country Key Account Managers to facilitate business performance review business planning and decision making                                                                          
• Maintain good communication and working relationship with all units                                                                                                         
• Co-ordinate with all stakeholders as well as with different business units to deliver quality service to customers                                                                                                                                         

To be successful in this role, we are expecting the below:

• Possess Bachelor Degree in Logistic or any equivalent academic background/ experience that in depth forwarding knowledge (preferable operational experience in road freight)
• Min above 3 years working experience in the road freight, logistics, or freight forwarding industry especially in Malaysia & Singapore
• Excellent written and verbal communication skills in English and Malay, proficiency in Chinese will be add value
• Familiar in Software skills (excellent in Microsoft Office Suite especially Excel & Outlook)
• Attention to detail, independent and ability to work under pressure and in a team.
• Good in time management including strong initiative and high achievement motivation, as well as analytical and project management skills.
• Strategic thinking capabilities and Entrepreneurial flexible attitude

We apologize if you have not been selected, only the best fit candidate will be contacted to proceed with pre-screening.

Thank you for choosing DHL Global Forwarding as your Employer of Choice.