Ocean Freight Customs Operations Specialist Supervisor - Military veterans preferred

• Supervise job duties of Customs Operation Specialist

Job Duties

• Coordinate and monitor Custom Clearance day to day activities
• Maintain contact / correspondence with consignee for incomplete / missing documents
• Responsible for KPI achievements by monitoring daily operations performance team / vendors reviews

• Define HS number
• Ensure that the 3 layers checking of customs declaration process are carried out, which are PIB drafter (first layer), customer (second layer), and PPJK / Ahli Kepabeanan (third layer), refer to Procedure DGF_ID_CDZ-01_V2.00 Customs Clearance
• Responsible for cargo clearance status
• Ensure to maintain for delivery goods in coordination with Customer Service
• Inform the customs clearance progress/status, special requirements to consignee if any
• Responsible to solve the shipment/cargo problem (eq. pilferage, damage)
• Inform superior and relevant functional unit continuously and in good terms of occurrences within his/her area of responsibility

• Monitoring for collecting documents from third party
• Maintain relationship with customer
• Leading daily morning briefing
• Monitoring timestamp on Cargowise1
• Inform and socialize regulation related customs clearance
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management Systems procedures and regulations, and participate in their programs

Job Requirements

• Bachelor's degree in the relevant field, Master's degree is an advantage
• Minimum 5 years of relevant work experience
• Proficiency in English, both in writing and speaking
• Has adequate computer literacy and proficiency
• Has all technical competencies and skills required for the position
• Clean criminal record and adherence to ethical standards