Customer Service Coordinator German+English speaking
- Military veterans preferred
2025-05-08 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Budapest Hungary
German Speaking Customer Service Coordinator
Join our team and make a difference in the logistics industry!
DHL is seeking a dedicated and professional German-Speaking Customer Service Coordinator to join our dynamic team. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Respond to customer queries via email and phone with professionalism and efficiency.
Utilize customer and DHL systems to manage orders and follow up on deliveries.
Monitor systems for tracking and reporting, ensuring smooth operations.
Collaborate with warehouses and customers to resolve logistical issues.
Investigate and address problematic cases and escalated issues to ensure customer satisfaction.
Create and manage customer orders in different systems
Requirements:
Fluent in English and German.
Fresh graduates, entry level candidates are welcome-experience in customer service/ international logistics is an advantage
Proficient in MS Office programs
Strong teamwork and customer focus.
Excellent communication skills.
What do we offer?
Cafeteria HUF 500.000/year
Language allowance
On target bonus
Medicover insurance
Opportunity to be part of a great team.
Your work could have impact to DHL Supply Chain worldwide.
Stability, career growth and a whole range of certified trainings
Friendly team and pleasant working environment
Extra benefits (discounted fee to Gilda Max network, All You Can Move offer, fruit days)
The opportunity to learn something new, but also to come up with new ideas.
