Director, Business Strategy - Refrigeration and HVAC Asset Strategy - Military veterans preferred

Position Summary...

What you'll do...

The Walmart Facility Services team is composed of over 5,000 associates and numerous contractors working to develop and execute a world-class, data-driven asset management strategy. Our mission is to optimize uptime and total cost of ownership for Walmart’s assets across 5,000+ stores, clubs, distribution centers, and fulfillment centers. Walmart’s Facility Services team is growing its responsibility and footprint to achieve its vision of becoming the world's most reliable and sustainable facility services platform — supporting our customers, members, associates, and communities in which we operate.

About the Role:

This role is responsible for the end-to-end strategic development of refrigeration and HVAC asset strategy. This includes, refrigeration and HVAC asset end of life strategy and preventative and reactive maintenance programs across Walmart’s entire fleet of facilities. Specifically, this leader will manage a team of asset managers, program managers, and project managers to:

• Develop and refine HVAC and refrigeration equipment standards in collaboration with our Realty prototype and design teams.
• Oversee procurement strategies for refrigeration and HVAC systems in partnership with Global Procurement.
• Establish commissioning protocols to ensure optimized equipment performance from installation.
• Define lifecycle management strategies for refrigeration and HVAC assets, including preventive, predictive, and condition-based maintenance approaches.
• Develop training and best practices for field execution teams to ensure operational excellence.
• Act as the subject matter expert for field teams supporting day-to-day maintenance and troubleshooting.
• Lead and execute large capital and operational expense projects for refrigeration and HVAC infrastructure upgrades.
• Identify spare parts protocols alongside the Facility Services Parts team to improve repair efficiency.
• Build and manage capital and OPEX plans to drive cost-effective refrigeration and HVAC operations.
• Work cross-functionally with Realty, Construction, Sustainability, Energy, and Procurement teams to maximize uptime and total cost of ownership.

This is a high-impact leadership role responsible for managing strategy of an annualized $2.3B OPEX and $2.5B capital plan, ensuring one of the world’s largest refrigeration and HVAC fleets operates reliably and sustainably.

You’ll Wow Us If You:

• Have 10+ years of experience leading national multi-facility HVAC and refrigeration maintenance programs.
• Have a proven track record of developing and scaling proactive maintenance strategies to improve reliability and efficiency.
• Are well-versed in end-to-end asset lifecycle management for refrigeration and HVAC systems.
• Have experience leading cross functional and managing vendor/contractor networks (4,000+).
• Have deep knowledge of maintenance contract negotiation and supplier management within the HVAC and refrigeration space.
• Are skilled in driving the transition from reactive maintenance to reliability-centered maintenance.
• Are data-driven, detail-oriented, and adept at using analytics to inform asset investment decisions.
• Excel at managing complex, multi-site projects with a focus on operational needs, prioritization, and execution.
• Can lead cross-functional collaboration to align business goals and operational needs.
• Thrive in a fast-paced, team-oriented environment and are self-motivated to drive continuous improvement.

This is a key leadership role in Walmart’s Facility Services organization, directly shaping the future of refrigeration and HVAC asset management at one of the largest retailers in the world.

Leadership Expectations

Respect for the Individual: Builds high-performing, diverse teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and equitable experiences where associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all.

Respect for the Individual: Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best, diverse talent.

Respect for the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Acts with Integrity: Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation; listens to concerns raised by associates and takes action, and enables others to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values.

Acts with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware.

Service to the Customer/Member: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acting with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers/members.

Service to the Customer/Member: Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and implementing strategies.

Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Strive for Excellence: Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see .

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation

Primary Location...

2608 Se J St, Bentonville, AR 72712, United States of America