Assistant Manager - Military veterans preferred

Key Responsibilities:

• Inventory Management - Ensure inventory is accurate, proper and high levels of service is delivered.
• • Organize and conduct regular cycle counts and do a proper recon.
  • Conduct regular bin audits to ensure that system and physical stocks are aligned adequately. Provide RCA for exceptions and discrepant.
  • Conduct regular bin audits and report discrepancy and provide RCA & CAPA.
  • Do regular planography to ensure bin & Warehouse utilization is optimized.
  • Ensure all Returns are accounted with data backup.
  • Develop and implement effective mechanism for stock visibility, stock accuracy resulting in high levels of customer satisfaction.
  • Implement effective tools and monitoring for conducting bin audits to ensure discrepant dispatches are avoided.

• Customer Management - Maintain good working relationships, Co-ordination, discussion, communication, and reports are published on time.
• Delivering High Performance - Ensure all service provided meet Customer & DHL’s requirement.
• Process Improvement - Ensure that the SOPs are being followed and adhered to by warehouse / Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed.
• Developing Others - Develop IKOs/KPIs with team members and monitor individual performance.
• WMS (Warehouse Management System) skills ( XMS Knowledge End to End )
• Planning & Organizing - Identifying and understanding each customer’s needs to ensure that activities and objectives are efficiently achieved.
• Safely and Quality Assurance - Ensure safe working practices and environment within the shift / Participate in DSC quality policy and initiatives.
• Active participation in MBRs and sharing MOM and further closure follow-ups

Skills:

• Communication skills (English/Local Language), spoken and written
• Leadership skills
• Good People management Skills
• Soft skills