Business Development Manager - Military veterans preferred

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

ABOUT THE ROLE :

To attract and develop customers business within the Chinese (and South East Asian) Business Community in the country, to support the growth of DHL market share. Achieve individual sales targets while meeting key customer needs. Providing the channels with industry knowledge and expertise. Providing business intelligence and shaping solutions to gain more business.

YOUR TASKS :

• Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
• Ensure that a high level of professional rapport is developed and maintained with all customers & Create relationships of value and substance.
• Working with a consultative approach to create value by building solutions that position DHL as a partner &Ensure that all stakeholders are engaged throughout the sales process.
• Develop and implement a personal plan that incorporates initiatives for identifying and gaining new business to achieve the individual sales (volume and profitability) targets, working with the sales team to develop strategy to grow e-commerce business at a territory level.
• Manage and develop a portfolio of prospects through building a strong opportunity pipeline to ensure that revenue targets are met
• Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met. Ensure those customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place
• Meet and exceed New Business Targets through acquisition of competitor held accounts
• Update Daily Sales Call Report and. Ensure that all calls are entered and that the pipeline is updated
• Attend various business community events as a brand ambassador & grow the profile of DHL within the communities members.
• Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly
• Exploit all new opportunities from potential customers (provided by the lead qualifier as well as self generated sales leads) ensuring a maximum penetration of DHL within the desired market.
• Promote DHL brand image and values through own appearance and behaviour so that it reflects DHL high standardsand develops customers’ relationship

YOUR PROFILE :

• 5 years experience in hard core sales
• English and Mandarin fluent .
• Excellent Selling Skills in a complex sale environment
• Business/commercial acumen
• Negotiation Skills
• Experience in an enterprise selling environment at board level
• Experience in a segmented service industry
• Experience in the Air Express industry or freight forward industry
• Understanding of Supply Chain Management
• Strong ability to impact and influence
• Good networking skills
• Excellent verbal communication skills and interpersonal style
• Excellent interpersonal understanding
• Strong achievement drive and initiative
• Excellent communication skills
• Market industry knowledge
• Excellent industry knowledge of e-commerce industry
• University level, Business Degree
• Responsibility for revenue generation either through developing existing customers or new acquisitions.
• A portfolio should be built from the target market that should grow consistently year on year.