Supervisor - Military veterans preferred

• Maintain good working relationships, Co-ordination, discussion and communication


• Assist to meet performance targets


• Together with warehouse manager participate in problem solving and trouble shoot process improvement process


• Ensure all service provided meet DHL’s requirement


• Ensure hand over processes of inbound stock and paperwork are normally operated


• Daily working process review, discussion


• Organize appropriate shifts and manning levels to meet business requirements.


• Ensure accurate sorting and optimum loading of all inbound shipments.


• Monitor ground handler and warehouse provider performance and complete all necessary reports.


• Ensure that the SOPs are being followed and adhered to by warehouse.


• Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed


• Ensure safe working practices and environment within the shift.


• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.


• Develop IKOs/KPIs with team members and monitor individual performance.


• Manage the allocation of appropriate resources and commitment of staff to the achievement of warehouse objectives and targets.

Skills:

• Communication skills (English/Local Language), spoken and written


• Leadership skills


• Good Documentation skills – Document Screening, Archiving and retrieval


• Good People management Skills


• Minimum 2 years Warehousing experience