Compliance Auditor Ground Operations (m/f/d)
- Military veterans preferred
2025-05-04 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Vienna 22180 Austria
Would you like to become part of the most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our DHL Air Austriateam and become a Compliance Auditor Ground Operations!
DHL Air (Austria) GmbH is a new cargo airline founded in 2021 and is a subsidiary of DHL Group. The prime focus of the airline is to operate for the EU network with a fleet of Boeing 757/767 aircraft. The headquarters of the airline is in Vienna and the main crew base is currently in Leipzig, delivering our customer promise of Excellence. Simply Delivered.
The Compliance Auditor Ground Operations supports and implements the Quality Management & Compliance Monitoring Program / System by performing audits and inspections.
The auditor performs compliance checks and updates regarding aviation legislation (EU No. 965/2012 Air Operations) as well as best practices and recommended standards within the Aviation Industry
YOUR RESPONSIBILITIES:
Represents the company on operational compliance matters
Implements compliance monitoring procedures and regularly reviews them for compliance with regulations and DHL Air Austria standards
Oversees and controls compliance activities in the area of expertise
Supports the documentation and implementation of relevant ISARPS for IOSA certification
Defines processes and procedures required to monito compliance and mitigate risk
YOUR TASKS:
Conducts internal audits in the areas of Ground Operations, Cargo Operations and Management System
Conducts audits and inspections of ground handling agents
Performs audits for third party providers (IFQP, DAQCP, DHL Network)
Performs risk analysis of audit findings
Performs risk assessments of contracted organizations
Follows up findings in IQSMS
Conducts compliance and quality training
Monitors non-compliances, non-conformities and corrective actions
Initiates improvements to checklists and other compliance materials, documentation and process descriptions
Ensure continuous improvement (e.g. training input) resulting from non-conformances and corrective actions
Prepares and checks compliance of company documentation (OMM, OM-A, GSAM, processes / procedures, work instructions, forms, etc.)
Exercises an IQSMS administrator function
Prepares and analyses reports and statistics in Power BI
Participates in cross-functional projects and initiatives
Liaise with external bodies and stakeholders such as Civil Aviation Authority (ACG), SACA/SAFA, IFQP, DAQCP, IOSA, DHL Network
YOUR PROFILE:
Completed university studies and several years of relevant professional experience or many years professional experience
Excellent interpersonal and leadership skills
Excellent language skills, fluent in English, German optional
Comprehensive understanding of the European Aviation Safety Regulatory Framework and other regulatory requirements (Air OPS, IOSA, ISAGO, IFQP & DAQCP)
Understanding of aircraft ground operations, cargo operations and organizational requirements for aircraft safety, security, quality and compliance, airworthiness and general airline operations
Practical experience and expertise in the application of aviation safety and quality/compliance standards and safe operating practices
Extensive knowledge of:
The applicable EU safety regulations and all associated requirements and procedures
The AOC holder`s operating specifications; and
The need for and content of the relevant parts of the AOC holder`s Operations Manual
5 years of relevant work experience, of which at least 2 years should have been in the aviation industry in an appropriate position
Familiarity wit management systems, preferably in the aviation industry
Auditor training and specific knowledge of audits (EASA/IOSA)
Training in risk assessment
Knowledge of aviation security management system
Good understanding of ground operations processes and procedures and organisational requirements, quality assurance and safety implications
Strong interpersonal skills with the ability to build effective working relationships
Social and communication skills
Ability to work independently and under pressure
Good knowledge of IT applications (MS Office, IQSMS, web manuals)
Analytical, assertive and persuasive skills
Respectful behaviour and excellent rhetorical skills
Willing to travel
EU citizenship, or Residence and Work Permit for Austria
OUR OFFER:
Career opportunities in a dynamic, international environment
New modern office at Vienna Airport with very good public transport connectivity
Company benefits such as employee discounts in stores at Vienna Airport, access to myID travel, corporate benefits and much more
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
