Growth & Community Engagement Specialist, Madison WI - Military veterans preferred

***Candidates Must Be Located in or Near Madison WI***

Molina Healthcare is hiring for a Community Growth and Engagement Specialist to support our community partnership and outreach efforts. Occasional travel to La Crosse and Eau Claire may be needed as well.

What does this role do? The Community Engagement Specialist is the relationship builder of Molina’s brand and the face of the company to the community. This position allows for many opportunities to support community organizations that align with Molina’s mission and values. 

This role is community/external facing and has frequent engagement with providers (clinics, hospitals, community health centers), community-based organizations, faith-based organization, nonprofits such as those working in housing/ food/ behavioral health and many more. The role is “in the field” 75% of the time, meeting with partners and attending/ hosting community events. The intent of the position is to help retain and grow our Molina membership and brand by providing sponsorships and working at a variety of events.

Highly preferred is a background in any of the following- health care, health insurance plans, community engagement, public health, advocacy, or marketing.  Medicaid experience is a HUGE plus! Excellent communication and negotiation/relationship building skills are also needed. 

*Bilingual a plus
*There may be occasional events/health fairs/etc... scheduled in the evening or on a weekend day. 
*Qualified candidates must have the flexibility to be available when these events arise.
*Must have a valid driver’s license and reliable transportation. 

If this sounds like you, apply TODAY!

KNOWLEDGE/SKILLS/ABILITIES

• Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing Medicaid programs.  Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
• Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities, with the primary responsibility of improving the plan's overall “choice” rate.   Works collaboratively with other key departments to increase the Medicaid assignment percentage for Molina.
• Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building membership for Medicaid and related programs. Effectively moves relationships through the “enrollment” pipeline.
• Responsible for achieving monthly, quarterly, and annual enrollment goals, and growth and choice targets, as established by management.
• Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
• Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services.  Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
• Viewed as a “subject matter expert” (SME) by community and influencers on the health care delivery system and wellness topics.
• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
• Assists with all incoming calls and assist perspective members or members with health access related questions.
• Identify partnerships with key sponsorship opportunities and provide justification to determine Molina's participation. 
• Identify and promote Molina's programs out in the community and creates opportunities for employees to participate.
• Responsible for managing their own daily schedule in alignment with department goals and initiatives as assigned by regions.
• Key in the development of SMART goals and provide input on department priorities.

*****Candidates Must Be Located in or near Madison WI******

JOB QUALIFICATIONS

Required Education: Bachelor’s Degree or equivalent, job-related experience.
Preferred Education: Bachelor’s Degree in Marketing or related discipline.

Required Experience:

• Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
• Must be able to attend public events in outdoor venues in all weather conditions.
• Must be able to sit and stand for long periods.
• Must be able to drive up to 3 hours to attend events.  Must be able to lift 30 pounds.

Preferred Experience:

• Solid understanding of Health Care Markets, primarily Medicaid.
• Previous healthcare marketing, enrollment and/or grassroots/community outreach experience a plus.
• 5 years of outreach experience serving low-income populations.
• 3 - 5 years project management experience, preferably in a health care or outreach setting.
• Experience presenting to influencer and low-income audiences.   
• Experience in sales or marketing techniques.
• Fluency in a second language highly desirable.

Preferred License, Certification, Association:

• Active Life & Health Insurance
• Market Place Certified

Required License, Certification, Association:

• Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: LTSS, Home Health, Nursing Facility, health coach, community health advisor, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health aide, community lead, community advocate, nonprofit, non-profit, social worker, case worker, housing counselor, human service worker, Navigator, Assistor, Connecter, Promotora, Marketing, sales

Pay Range: $18.04 - $35.17 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.