Operational:
· Coordinate with the Branch Finance & Accounts Team for timely generation of bills for the branch customers
· Ensure accuracy of the generated bills through by verifying all bills/ invoices as per Blue Dart norms prior to forwarding to clients
· Ensure timely dispatch of bills to customers as per schedule and follow up with customers for bill receipt
· Ensure customization of bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc.
· Ensure coordination with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date
· Work closely with the sales teams to ensure timely collections from customers as per the raised bills
· Follow up with customers in cases of pending payments / short payments / part payments
· Ensure reporting of invoices dispatched and cheque collection details to the Branch Finance & Accounts Teams on a regular basis.
