2025-04-09
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Agra
India
Job Description
JOB DESCRIPTION
POSITION: RETAIL SALES EXECUTIVE
Reports to Retail Manager
Purpose Of
The Job
Developing a strong, sustainable and profitable Retail business to stimulate the generation of cash revenue, through setting up of convenient pickup facility thru ESA for existing and potential customers, and promoting SFC / APEX . Â
Key Responsibility Areas
Implementation of Plans at cluster markets .
ESA appointment / creating network of ESA .
Ensure profitable revenue thru close monitoring of Yield.
Exploring biz opportunities at Universities / Engg , Medical and Management institutes in assigned territory.
Tasks & Duties
Develop strategy implementation plans, detailing key objectives, tasks, timelines and budgets for each of the customer groups Pre-paid , FOD and promoting feature sales ( DOD / FOV etc ) customers thru ESA network.
Ensure a steady revenue stream from retail customer base in territory assigned and enhancing territory boundaries by adding new ESAs .
Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .
Ensure a strong brand presence and adherence to company branding policies and procedures, in consultation with reporting boss.
Establish and maintain mutually beneficial relationships with ESA s etc to obtain the best retail exposure, customer loyalty, quality services and profitability for the BD network.
Job Specification:
Qualification : Degree with some Management qualification .
Experience : 2 years + experience in Express Cargo Industry .
Age : 22-30
Knowledge:
Express Cargo Industry knowledge
Retail trade from a service perspective
Operations, procedures and policies.
Branding guidelines.
Understands service quality
Sound Geographical knowledge.
Skills:
Planning & Organizing.
Decision Making
Strong negotiation skills
Customer Orientation
Project Management
Excellent communication (both written & verbal) and presentation skills. , with Hindi is must.
Commitment to Excel
Building and Leading Teams