Executive ESA Sales - Military veterans preferred

2025-04-09
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Agra
India

Job Description

JOB DESCRIPTION

POSITION: RETAIL SALES EXECUTIVE

Reports to Retail Manager

Purpose Of

The Job

Developing a strong, sustainable and profitable Retail business to stimulate the generation of cash revenue, through setting up of convenient pickup facility thru ESA for existing and potential customers, and promoting SFC / APEX .  

Key Responsibility Areas

Implementation of Plans at cluster markets .

ESA appointment / creating network of ESA .

Ensure profitable revenue thru close monitoring of Yield.

Exploring biz opportunities at Universities / Engg , Medical and Management institutes in assigned territory.

Tasks & Duties

Develop strategy implementation plans, detailing key objectives, tasks, timelines and budgets for each of the customer groups Pre-paid , FOD and promoting feature sales ( DOD / FOV etc ) customers thru ESA network.

Ensure a steady revenue stream from retail customer base in territory assigned and enhancing territory boundaries by adding new ESAs .

Monitoring monthly MIS of retail revenues, brand , operations, service standards, and competition and business trends to the Retail Manager .

Ensure a strong brand presence and adherence to company branding policies and procedures, in consultation with reporting boss.

Establish and maintain mutually beneficial relationships with ESA s etc to obtain the best retail exposure, customer loyalty, quality services and profitability for the BD network.

Job Specification:

Qualification : Degree with some Management qualification .

Experience : 2 years + experience in Express Cargo Industry .

Age : 22-30

Knowledge:

Express Cargo Industry knowledge

Retail trade from a service perspective

Operations, procedures and policies.

Branding guidelines.

Understands service quality

Sound Geographical knowledge.

Skills:

Planning & Organizing.

Decision Making

Strong negotiation skills

Customer Orientation

Project Management

Excellent communication (both written & verbal) and presentation skills. , with Hindi is must.

Commitment to Excel

Building and Leading Teams



#LieBD