Country Manager - El Salvador - Military veterans preferred

Join the DHL Express: Where Passion Meets Purpose

At DHL Express, our vision is clear: “Connecting people, improving lives.” As the Most International Company in the World, affectionately known as “the big yellow machine,” we take pride in our global reach and impact. In our Central and South America region alone, we span 15 countries, from the stunning Parque Nacional Tikal in Guatemala to the breathtaking Ushuaia in Tierra del Fuego, Argentina.

Our team of over 3,400 Certified International Specialists works passionately as ONE cohesive unit, handling more than 10 million shipments annually. We're dedicated to exceeding our customers' expectations, supporting their businesses, and making a positive impact on our communities. We're also proud to be recognized as the Great Place to Work #1 in Latin America.

And now, we’re searching for a Superstar like you! If you are insanely customer-focused and eager to have the best day, every day, we want you on our team.

Role Purpose

As a leader at DHL Express, you will guide, develop, and control business operations at the country level to achieve both short-term and long-term financial and operational objectives. This includes profitability, revenue, productivity, market share, human resources deployment, and training activities, all in alignment with the DPDHL strategy.

Main Accountabilities

• Team Leadership:Direct large and complex teams to achieve their goals, both line and matrix/virtual.
• Inspire and Empower: Lead with accountability, recognition, rewards, and feedback. Define team structures, roles, performance targets, and goals.
• Team Development:Provide candid and regular feedback, inspirational leadership, and support for career development opportunities.
• Strategic Vision: Develop and implement sustainable strategies that position DHL as the employer, supplier, and investment of choice.
• Customer Focus:Drive customer-centric strategies across all business levels.
• Organizational Insight: Understand the organization’s strengths, weaknesses, opportunities, and threats. Set and achieve clear, challenging targets.
• Innovative Culture: Foster a culture that embraces new ways of organizing, challenging norms, and delivering long-term advantages.
• Continuous Improvement:Lead continuous improvement and maintain high quality standards across teams and the organization.
• Cross-Cultural Interaction: Engage effectively across cultures, divisions, and business levels. Build senior stakeholder commitment to impactful outcomes.
• Unified Approach:Promote collaboration AS ONE DHL organization and partner with customers and suppliers for integrated solutions.

Requirements

• Minimum of 5 years of industry experience in General Management positions, preferably within DHL.
• Proven ability to motivate leaders and staff to translate philosophy into corporate goals.
• Master of Business Administration degree.
• Expertise in organizing, managing, and administering financial, operational, and sales activities.
• Excellent communication skills in both oral and written forms.
• Fully bilingual (English - Spanish).
• Ability to work under extreme pressure.
• Strong organizational and high-level planning skills.
• Proficiency with computerized systems.

Ready to Make an Impact?

If you have any questions, please contact Ivanova Ledezma at Ivanova.ledezma@dhl.com. Join us and be part of a team that’s making a difference worldwide!