2025-04-16 DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Petaling Jaya 47400 Malaysia
Execute & support RPA process initiatives with team members, relevant stakeholders and process owners.
Provide effective and efficient support to the Head of RPA to ensure the smooth running of the department.
Ensure that business users interests are reflected within all phases of improvement
Understand and design solution for different processes used throughout DHL Express in different functions & locations.
Identifying/ leveraging best practices already in use in the RPA / OCR community.
Designing practical and effective solutions to address improvement opportunities – both cost and performance.
Successfully implement RPA initiatives with DHL Express Business Partners
Ability to relate to cross-cultural processes and country sensitivities
Responsible for creating & maintaining RPA process documentations as per RPA COE governance process (i.e. process maps, SDD)
Maintain strong stakeholder relationships & provide solutions on how to use RPA / OCR
Good understanding of IT development process
Able to develop tools/solutions using programming language .Net and MSSQL
Good all round communicator: written and oral
Innovative and creative
Good understanding of MS Office suite (Word, Excel and PowerPoint)
Able to work under pressure
Able to multi-task
Good discipline in performing standard procedures
Strong interest in Robotic Process Automation area
Hands on experience on RPA tools (UiPath, Blue Prism, Automation Anywhere) is a must
Hands on experience on .Net Development will be added advantage
Hands on experience on Power BI will be added advantage
At least 2-4 years working experience in the Software Development Environment and 1+ years of experience in UiPath platform
Experience with Process Analysis, Design, Coding and Implementation, Business and Technical requirements, Problem- Solving, System(s) testing, UAT, debugging and Bug fixes.
Qualified University Degree holder specializing in IT field (Software Development) or any related field preferred.
