Senior Expert IT Product Management - Military veterans preferred

Senior Expert IT Product Management

Location: Flexible

Job purpose

As a salesforce expert you are responsible for the salesforce platform and are expected to oversees the design, development, delivery and operating of the solutions such as LifeTrack, AeroCockpit etc. You are responsible for defining the roadmap, manage demand, build new capabilities, configure the solution, deployment and run of IT Product(s).  As a key leader of the product management  team you manage the collaboration between different teams and stakeholders. As the technical SME on force.com you ensure that the IT Product meets the needs and expectations of the users in capabilities and RUN operations. The force.com specialist works closely with cross-functional teams to ensure that the product supports the company's strategic goals and meets the evolving needs of the market.

Job tasks

• Implement IT Product Management plans, programs and processes, roadmap, and feature definition for a product or product line and deliver a complete product in line with overall business strategy and objectives, and Group guidelines and policies
• Conduct day to day administration to implement appropriate plans to manage IT product certifications from beginning to end, including scope, timelines, resource allocation, testing, and issue and risk analysis, coordinating remote work closely with teams.
• Build excellent working relationships with all stakeholders to assist in defining the force.com (Salesforce) roadmap that must meet strategically-aligned business objectives, while also aligning to the technical, architectural and security standards within our organization.
• Display your technical experience to deliver successful solutions on the force.com (Salesforce) platform and act as a single-point-of-contact. Leveraging this experience, you will be confident in gathering business requirements from multiple stakeholders, assisting with the effective prioritization of backlogs and leading and motivating the vendor teams to complete work in-line with estimates and to cost.
• Assist in shaping how the business products adopts force.com (Salesforce) platform following industry best-practice and make recommendations at a technical / architectural level.
• Collaborate very closely with senior stakeholders of the organization and present to the Senior Management as required.
• As a key SME, you stay curious, open to change, engaged and abreast of new features on the force.com (Salesforce) platform.
• Hit agreed roadmap objectives on-time and to a high-quality watermark while sharing your technical experience with close colleagues and building solid relationships across the organization.
• Define process to develop documentation on processes that are critical to successful implementation.
• Implement continuous improvement actions on a regular basis.

Skills and knowledge required

• Recognized subject matter expert of force.com (Salesforce) platform key concepts / best practice and confidence in recommending the use of out-of-the-box solutions (or Apex / Visualforce where required) to meet business requirements.
• Driving the technical direction of large, complex solutions or processes with limited oversight from manager
• Bring state of the art solutions and innovation to solve business problems
• Experience in the advanced configuration of force.com (Salesforce) platform, including custom objects, validation, workflows.
• Knowledge of development using Visualforce, Lightning Components, Apex classes / triggers and providing / challenging estimations.
• Knowledge of JavaScript, JSON and API integration.
• IoT experience and integration with data loggers common in logistics industry
• Technical writing ability to support requirements gathering, solution design, use cases, test plans and documentation for training.
• Conducted code reviews and architectural design reviews.
• Experience with agile tools and methodology
• Experience in automation, continuous integration and managing deployments using DevOps process and tooling.
• Ability to establish and implement best practice within Salesforce regarding configuration, development, test, security, maintenance and data integrity.
• Expertise in portfolio management, product development, IT service management, and Salesforce (certifications preferred: Advanced Administrator, Platform App Builder).
• Strong project and stakeholder management skills.
• Bachelor's degree in related field or relevant experience.
• At least 6 years of relevant experience.