Tissue Recovery Case Lead - Military veterans preferred

Tissue Recovery Case Lead

Location: Richmond, Virginia

Department: Tissue Recovery

Job Type: Full-Time

Shift: Shift work and On-Call. Holidays & Weekends as required; Overtime as needed. Travel 60% or more.

Clinical Classification: Enhanced Clinical

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, is the largest nonprofit organ procurement organization (OPO) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provisions of organs, tissues and cells for transplantation; to provide innovation in the field of bio-implants, regenerative medicine and research; and to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Healths success:

The Tissue Recovery Case Lead is on-site with the surgical recovery team and is responsible for leading the operative case ensuring all aspects of the tissue, organ, and sample recovery are performed to optimal levels ensuring compliance with company policies and procedures, and industry standards and regulations. They are responsible for accurate and timely completion of all recovery-related documentation, and for providing outstanding customer service. They are responsible for the overall success of the team and for the tissue recovery case outcomes, which may include performing the surgical processes as needed. They exemplify the LifeNet Health mission, attributes and core values on a continual basis.

Important: This role requires the ability to sit, stand, bend, walk, and lift up to 50 lbs. for the duration of the shift; as well as wear personal protective equipment to include surgical gowns, masks, visors or goggles, and caps.

This role is critical to the LifeNet Health mission because it is an important step in taking the donors gifts and transitioning them to lifesaving and health restoring allografts for patients around the globe.

What youll do:

• Tissue Recovery & Documentation: Able to perform all duties and responsibilities of the Tissue Recovery Surgical Specialist. Coordinates all case-related activities. Responsible for scheduling donor transport, determining and scheduling a suitable recovery site, and communicating with all community partners involved with the donation event, such as the Eye Bank, Hospital, Medical Examiner, etc. Ensures all necessary surgical recovery supplies, instrumentation, and equipment are prepared for the specific tissues, organs, and samples to be recovered. Responsible for the accurate and thorough completion of all tissue donor recovery documentation ensuring compliance with the applicable FDA Regulations, and AATB and ISO Standards. Responsible for leading the time out process with the team verifying donor identification, establishing recovery order and timing, and reviewing legal documentation for tissue donation authorization and other documentation related to the tissues, organs, and samples to be recovered. Responsible for the accurate completion and documentation of the donor Physical Assessment. Responsible for verifying proper post-operative donor care, including reconstruction, body identification, and release of donor personal property and other required items post recovery. Responsible for the safe transport of all recovered tissues, team members, supplies and equipment back to the company facility.
• Post-Recovery and Support: Ensures all recovered tissues, organs, samples, and associated items are properly prepared for shipment and/or storage following recovery. Responsible for scheduling shipments of recovered tissues and samples for shipment to the various processing facilities and/or ensuring placement of those items into the proper quarantine storage locations and environments, and associated documentation. Responsible for supply, equipment, and instrument inventory, including rotation, count, ordering, receiving, and inspection. Assists with maintaining the Tissue Recovery dedicated spaces, including inspection, cleaning, organizing, and documentation. Assists with maintaining tissue, organ, and sample inventory, control, monitoring, and documentation. Assists with managing the fleet vehicles as assigned. Responsible for completion and release of the donor record within established timeframes.
• Leadership & Training: During tissue recovery cases, responsible for managing team members, material and equipment availability, and facility suitability required for the efficient, safe, and quality outcome of the donation event. Responsible for assembling members of the recovery team and assigning roles according to their training and release status. Responsible for pre-recovery and post-recovery communication with external customers, such as the Medical Examiners Office, hospital, donation partners, etc. Responsible for addressing inquiries regarding the donation event with internal customers. Responsible for the oversight of trainees during the tissue recovery case and ensuring the timely and accurate training documentation for that event. Responsible for precepting new Tissue Recovery staff during their training on the completion of daily office duties and donor chart completion and review.
• Quality & Continuous Improvement: Ensures quality outcomes of all work performed by self and team. Responsible for performing quality reviews of the donor records completed by their peers. Responsible for NCI and CAPA investigations and closure. Responsible for maintaining dedicated office, storage, and recovery space, ensuring it remains in a clean, organized, and audit ready state. Assists with the monitoring, development, and reporting of KPI and departmental metrics. Assists with completion of the Zone Assessment Guide and other audit readiness activities. Participates in departmental and organizational LEAN projects and initiatives. Other duties as assigned.

What youll bring (Minimum Requirements):

• High School Diploma or GED
• Valid State Drivers License
• 2 years of work experience in a healthcare related field with a minimum of 12 months experience leading a team or as a project lead or 1 year of work experience at LifeNet Health in Tissue Recovery with full release on recovery of advanced clinical tissues

Preferred:

• Enhanced IdentificationValid State Enhanced (or Real ID) Driver's License and/or a current passport
• Certified LEAN Green Belt: Certification offered by LifeNet Health or an external accredited entity
• Certified Scrub Technician: Current certification from an accredited entity as an Operating Room Scrub Technician, or similar
• Certified Tissue Bank Specialist (CTBS) from the American Association of Tissue Banks (AATB)
• Successful completion of a certification program in a related medical field or program.
• 1 year of work experience at LifeNet Health in Tissue Recovery with full release on all clinical tissues

These would be nice too (Knowledge Skills and Abilities):

• Teamwork: Ability to be collaborative and work as part of a team to resolve issues, complete tasks and meet business needs.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Leadership: Must be able to effectively lead team to effectively execute case activity and achieve departmental/office goals and objectives.
• Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Initiative: Ability to motivate self in completing assigned tasks and proactively seek out opportunities for self and organizational improvement.
• Computer Skills: PowerPoint, Excel, Word, Outlook, Microsoft Suite
• Compliance Skills: Ability to follow LifeNet Health and client procedures and industry regulations
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
  • 18 vacation days
  • 9 sick days
  • 7 paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-worker

Salary: $24.64 to $32.85 / hour

* The pay rate for the successful candidate will depend on geographic location and the candidates qualifications and prior relevant experience. The pay range for this position is $24.64 hourly (entry-level qualifications) to $32.85 hourly (experienced in this role).

* Actual compensation may be higher based on the successful candidates knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met.

* All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the at will relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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