Credit Team Leader - Military veterans preferred

About Us:  

Avidex is a leading player in the audiovisual (AV) and information technology (IT) integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we continue to expand, we are seeking a highly skilled and experienced Credit Team Leader  to join our dynamic team in the Cary, North Carolina area.

What we offer:

• Competitive compensation plan.
• Health, dental, and vision benefits.
• 401(k) retirement plan with employer match
• up to 3 weeks of Vacation and 7 days of Sick time off, both prorated 
• 10 Paid Holidays.
• 8 hours to volunteer on your favorite cause.
• Opportunities for professional growth and development.
• Collaborative and innovative work environment.

Position Summary:

The Credit Team Leader is responsible for assessing credit risk, managing Accounts Receivable collection activities and providing team guidance, mentoring and training on operational issues.

Requirements: 

• Bachelor’s degree in finance, accounting or equivalent work experience. 
• Minimum 5 years of experience preferred in a credit and accounts receivable collections position. 
• Proficient with Microsoft Office: Excel pivot tables, VLOOKUP.
• Proficient with Dynamics SL, Salesforce, billing/payment portals or similar finance software.
• Excellent communication and negotiation skills with the ability to interact effectively with customers. 
• Strong analytical skills with the ability to interpret financial data and assess credit risk. 
• Ambitious, goal-oriented individual with a creative, proactive approach to work. 
• Highly organized with ability to prioritize tasks and meet deadlines in a fast-paced environment. 
• Knowledge of credit management principles, collections techniques and AR reconciliations. 
• Ability to implement company policies, making credit-worthy decisions using company criteria and established company credit compliance guidelines. 
• Excellent work habits and attendance with a stable work history. 
• Ability to work overtime as needed with limited notice. 

Responsibilities: 

• Evaluate the creditworthiness of new and existing clients using financial data, credit reports, and account history

• Identify and mitigate credit risks with strategic, data-driven solutions.

• Oversee collections for assigned accounts, ensuring KPIs and cash flow targets are met.

• Communicate with customers to resolve outstanding invoices and billing discrepancies professionally.

• Collaborate with internal sales and operations teams to resolve disputes and improve customer experience.

• Document credit decisions, payment plans, and collection efforts in ERP and shared systems.

• Train and mentor team members to ensure policy compliance and process effectiveness.

• Navigate various billing portals and ensure accurate AR reconciliations.

• Support reporting functions, including month-end close, audit support, and ad hoc analysis.

• Ensure compliance with company policies and legal credit practices.

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity.  We value diversity and believe it contributes to our success as an organization.

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