Strategic Account Manager - Medical Device Industry - Military veterans preferred

Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With a national footprint spanning over 500,000 square feet across nine facilities, Fathom Manufacturing offers a comprehensive range of advanced manufacturing solutions. Our capabilities include CNC machining, injection molding, urethane casting, sheet metal fabrication, composite layups, industrial-grade additive manufacturing for both plastics and metals, and extensive secondary operations. Additionally, we provide full assembly services to streamline production and deliver turnkey solutions. By combining cutting-edge technology with traditional manufacturing expertise, we simplify complex production challenges and deliver high-quality solutions tailored to our customers' needs.

With over 50 years of industry experience, Fathom is at the forefront of the Industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom's extensive certifications include ISO 9001, ISO 13485 and AS9100, NIST 800-171 and ITAR.

Position Summary:

The Strategic Account Manager – Medical Device Industry will be responsible for driving new business and expanding existing accounts by leveraging Fathom's industry-leading manufacturing services. This role requires deep expertise in selling to the medical device industry, including a strong understanding of regulatory requirements, precision manufacturing standards, and the unique needs of medical OEMs and contract manufacturers.

A successful candidate will take a consultative approach, leveraging business acumen and industry insights to build long-term relationships with medical device OEMs, Tier 1 suppliers, and contract manufacturers. This individual will proactively manage an industry territory, engaging in face-to-face client meetings, prospecting, and account growth strategies to maximize revenue opportunities.

Key Responsibilities:

• Medical Device Industry Business Development: Develop and execute strategies to identify, engage, and close new business opportunities within the medical device industry, targeting OEMs, contract manufacturers, and Tier 1 suppliers.
• Regulatory & Compliance Awareness: Understand and communicate the impact of ISO 13485, FDA regulations, and other medical device manufacturing standards on production and supply chain requirements.
• Technical Sales & Consultative Approach: Effectively articulate the value of precision manufacturing services for medical devices, including CNC machining, injection molding, composite layups, cleanroom assembly, and additive manufacturing.
• Stakeholder Engagement: Successfully interact with key decision-makers, including design engineers, regulatory teams, procurement managers, and manufacturing leaders, ensuring alignment with customer needs.
• Customer Relationship Management: Build and maintain long-term relationships with key medical device accounts, ensuring customer satisfaction, compliance, and account growth.
• Revenue & Growth Objectives: Meet and exceed sales targets through direct selling of the company’s manufacturing solutions and fostering strategic partnerships.
• Strategic Industry Management: Proactively manage a defined territory, ensuring consistent engagement through in-person meetings, industry networking, and leveraging customer referrals.
• Continuous Improvement: Collaborate with internal teams to optimize sales strategies, refine messaging for the medical device market, and enhance overall sales processes.

Preferred Qualifications:

• Manufacturing background with 5 years of outside sales experience
• Proven experience in sales of manufacturing services to the medical device industry (CNC machining, injection molding, composite layups, cleanroom manufacturing, etc.).
• Strong understanding of medical device regulations (ISO 13485, FDA compliance) and how they impact manufacturing processes.
• Experience engaging with engineers, procurement teams, regulatory professionals, and supply chain leaders at medical device OEMs and suppliers.
• Track record of hitting or exceeding revenue targets through consultative selling and strategic account growth.
• Ability to work independently and drive business development efforts with minimal oversight.
• Successful track record and comfortable with complex, consultative engagements advocating for adoption and driving utilization of a new technology.
• Exceptional interpersonal and verbal / written communication skills including technical.
• Professional, patient, and exceptional listener when interacting with customers and partners.
• Entrepreneurial spirit and passionate about new manufacturing technologies and the positive impact they can have with a client.
• Ability to be flexible with a very dynamic, growing company.
• Team player with a positive attitude; self-motivated with a strong work ethic.

Travel Requirements: Ability to travel 50% of the time to attend off site customer visits and meetings within the assigned geographical region.

What we offer:

Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.

Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan

Employee Perks: Discounts on products and services.

Equal Opportunity Employer/Veterans/Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.