STEPS Facilities Systems Technician (Dispatch) - Military veterans preferred

2025-04-17
University of Kentucky
Other

/yr

  employee   contract


Lexington
Kentucky
40502
United States


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitleSTEPS Facilities Systems Technician (Dispatch)Requisition NumberTE08814Department Name3CU00:Utilities & Energy ManagementWork LocationLexington, KYSalary Range$18.00/HrType of PositionTemporaryPosition Time Status Full-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical Requirements
Standing or walking with objects up to 25lbs; Sitting at computer work station for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.
Shift
The Delta Center and Med Center Dispatch Center operates 24/7. Work shifts/schedules may vary dependent upon staffing needs requiring evening(s), weekend(s), and holiday(s)response.

12-Hour Shifts:
7:00am – 7:00pm (Sunday – Saturday)
7:00pm – 7:00am (Sunday – Saturday)

Split 12-Hour Shifts:
7:00am – 1:00pm (Specified Day)
1:00pm – 7:00pm (Specified Day)
7:00pm – 1:00am (Specified Day)
1:00am – 7:00am (Specified Day)

8-Hour Shifts:
6:00am – 2:30pm (Monday-Friday)
7:00am – 3:30pm (Monday-Friday)
2:30pm – 11pm (Monday-Friday)

Staff float to cover all shifts as needed.

Job Summary
Reporting to the Facilities Systems Manager, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; it will be a position that cross train with Medical Center Dispatch.

Key Responsibilities:
  • Monitor and operate critical safety and communication systems – including fire alarms, elevator alerts, exit door alarms, and multi-frequency radio and phone lines.

  • Receive, evaluate, and dispatch emergency and non-emergency calls, using discretion to determine severity and appropriate response.

  • Maintain real-time situational awareness and timely communication when reporting hazardous conditions, accidents, and incidents to leadership.

  • Perform regular system testing, preventative maintenance, and troubleshooting to ensure all equipment functions properly.

  • Accurately document activities, emergency events, shift changes, and maintenance tasks in daily logs and required reports.

  • Uphold departmental Standard Operating Procedures (SOPs), maintain compliance with emergency protocols, and ensure clear – professional communication with staff and the public.

  • Support operational readiness through shift handoffs, setup of new systems or facilities, and collaboration with team members and supervisors.

  • Demonstrate integrity, accountability, and strong problem-solving skills in a fast-paced, safety-critical environment.

Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply05/07/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of dispatching experience do you have?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years

Applicant Documents
Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter




    Equal employment opportunity, including veterans and individuals with disabilities.

    PI268121355