The University of Central Missouri is an equal employment opportunity employer
Salary $41,163.20 Annually
Location Alumni Relations/Foundation - Smiser Alumni Center, MO
Job Number 997031
Division Alumni Relations & Constituent Eng
CategoryHigher Education / Hospitality and Tourism
Description
The Alumni and Events Coordinator will have the responsibility of planning and providing
implementation, direction, and management for university events that occur on campus
or other approved locations around the world. The coordinator collaborates with
university partners and external partners to provide seamless event operations,
including initial planning stages through post-event and evaluation. They must provide a
high level of customer service, enthusiasm, project management, and attention to detail.
This position includes frequent interaction with the public, campus partners as well as
alumni leaders, donors, vendors, and volunteers. The types of engagement and events
this position will help facilitate includes but are not limited to, the following: MuleNation
(regional alumni) chapters, volunteer recruitment, fundraising events, recognition and programming, Next Generation Council program, Legacy program, International Alumni engagement, Athletic
affinity engagement, and Homecoming. The Alumni and Event Coordinator serves as a
primary point of contact for volunteer program activities and external events. While working at an event the Alumni and Event coordinator must make independent decisions on behalf of the organization. This position will also supervise and train alumni and events graduate assistants and student workers.
Examples of Duties
External events, event fundraising, MuleNation Engagement includes all the following duties: -45%
- Under the direction of the supervisor, play a role in advancing the university and Alumni Foundation strategic plans by developing and sustaining a culture of engagement for students, alumni, and the campus community.
- Support significant, high-level events with exceptional customer service with internal and external partners while serving as a respectful representative of the Alumni Foundation.
- Facilitate open communication and constructive collaboration to intentionally engage the University (colleges and units) and alumni community.
- Be (or become) proficient in utilizing event planning software, constituent database system, web development/design, managing multiple email accounts, and additional software as assigned.
- Use the constituent database to track alumni engagement which measures success in achieving our mission. Alumni engagement goals are set annually and evaluated often.
- Research, develop, and implement new ideas to increase engagement.
- Manage and coordinate committees to aid in effective event planning and goal achievement. Serve on ad-hoc committees when assigned.
- Provide excellent attention to detail to ensure accuracy of event logistics and event functions for assigned events from conception to completion, which may include pre-event developing, organizing, publicizing, implementation, on-site management, stewardship, and post-event follow-through.
- Conduct evaluations post-event to assess customer service provided, effective event management occurred and overall outcomes objectives were met.
- Inform colleagues of opportunities for further engagement with constituents into other alumni engagement types.
- Work with preferred university vendors or external partners for all catering and set up needs.
- Lead event functions for unique engagement opportunities as assigned by the supervisor, such as hosting national watch parties, tailgates, golf tournaments, student recruitment campus visits, significant signature events, and other duties as assigned.
- Facilitate fundraising events by implementing fundraising best practices, track event contributions, sponsors, invoices,
- maintain event timelines, manage expenses, and collect event information including sponsor logos, dietary restrictions, and guest names.
- Managing outreach for auction donations and in-kind donations along with coordinating delivery and tracking auction details. Drafting auction descriptions and handling auction displays.
- Assist with developing budgets for events, including setting and meeting revenue goals, tracking expenses, and soliciting sponsorships for events to ensure that events are budget neutral or revenue-generating.
- Coordinate with communications staff to create and facilitate a comprehensive marketing
plan and other event pieces to include, if appropriate: print pieces, mail pieces,
electronic pieces, use of social media, and phone calling to ensure successful
Marketing. Identify target groups to be invited to events and determine the list of those who will be invited and communication mode for how they will be invited. - Directly support MuleNation Chapters identified in alumni saturated markets. Explore forming new chapters based on data of alumni in prospective areas.
- Frequently travel to key markets for on-site support of chapters and volunteers.
- Guide MuleNation chapter meetings, chapter operations, leader and volunteer assignments along with coordinating 15+ events annually and facilitating chapter needs.
Provide oversight of the development, planning, and evaluation of a comprehensive volunteer program, which offers opportunities for alumni to support the University's mission and increase Alumni Foundation engagement to include: -45%
- Conceptualize and plan remote and in-person volunteer opportunities for alumni to
participate in. - Recruit, train, appoint, and steward alumni who will serve as volunteers through a variety of engagement opportunities that include, but are not limited to; academic programs, career services, event planning, fundraising, student recruitment, and advocacy.
- Uphold the standards of the volunteer program by providing educational opportunities, utilization of a volunteer code of conduct, development of volunteer resources, review of volunteer performance, and implementing new tools when needed.
- Track all volunteer participation with UCM, regardless of whether the service is performed on or off-campus.
- Create and implement a volunteer recognition program.
- Maintain budget for volunteer programming.
- Conceptualize and plan remote and in-person volunteer opportunities for alumni to participate in.
- Collaborate with campus partners to expand programming and implement new initiatives to connect alumni to students (such as hosting prospective student dinners or serving on program advisory boards).
Maintain familiarity with industry best practices, trends in alumni engagement, event management, fundraising events, and other not-for-profit trends. -10%
- Actively participate in all events, staff and board meetings, and professional development activities, as directed by supervisor.
- Maintain familiarity with industry best practices, trends in alumni engagement, event management, fundraising, and other not-for-profit trends.
- Adhere to all university and alumni office policies and procedures to ensure safety and accountability.
- Manage the work assignments of student employees and other administrative staff when working on projects.
- Process contracts and negotiate costs and services provided by service centers and off campus agencies.
- Serve as the liaison to the UCM Athletic department to cohost engagement opportunities.
- Carry out other duties as assigned to promote the general welfare of the Alumni Foundation, the university, and its constituents.
- Be a team player and contribute to overall Alumni Foundation day-to-day operations.
- Play a role in recruiting, hiring, training, supervision and evaluation of the alumni engagement and events team.
Typical Qualifications
Education : - Bachelor's degree in hospitality, marketing, tourism, public relations, not-for-profit management or related field.
Education may be substituted for experience or experience may be substituted for education based on the following equivalencies : AA = 2 years; BA/BS = 4 years ; MA/MS = 6 years; PhD = 8 years.
Experience : - Two (2) years experience in, and knowledge of events, volunteer-management, marketing, alumni relations, or public relations required.
- Two (2) years of experience working in higher education or other not-for-profit preferred.
Supplemental Information
Physical Requirements: Lift 50 lbs
Special Instructions:
Full-time benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.
Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.
Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.
Completed UCM online application for employment required. Incomplete applications will not be considered.
A review will begin immediately and continue until filled unless indicated otherwise.
NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.
The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.
Benefits
Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle.
Highlights from UCM's total rewards package for full-time employees include:
- 28.75% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
- Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
- Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
- Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
- Available Health and Dependent Flexible Spending Accounts;
- University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
- Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
- The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
- The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
- An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
- UCM offers an Employee Discount Program through Working Advantage.
To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our benefits page!
Equal employment opportunity, including veterans and individuals with disabilities.
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