Job TitleGatton Student Center Service RepresentativeRequisition NumberDU13275Department Name3DH40:Aux Services - Student CenterWork LocationLexington, KYSalary Range$12.50Type of PositionStudentPosition Time Status Part-TimeRequired Education
Must be a full-time undergraduate or graduate UK student.
Must be in good academic standing with the university.
Required Related Experience
None
Required License/Registration/Certification
None
Physical Requirements
- Lifting, pushing, or pulling objects up to 50lbs
- Long periods of sitting at the information desk
- Working in all weather conditions
Shift
Flexible Scheduling between 7 am – 12am throughout Monday-Sunday. Building hours are subject to change with academic holidays and breaks. Must be available to work weekends.
Job Summary
A student Service Representative of the Gatton Student Center is the first point of contact for patrons visiting the GSC. Staff working in this role are responsible for the operations of the Information Desk.
RESPONSIBILITIES:
- Responsible for the functioning of the Information Desk while on duty.
- Responds appropriately when patron’s walk-up to the desk and/or call the GSC.
- Disseminates accurate information to patrons within the building.
- Responsible for the general cleanliness and organization of both Information Desk and surrounding area.
- Strives for excellence, demonstrated through active involvement with visitors and fostering a positive workplace atmosphere. Must be comfortable with engaging with individuals from diverse backgrounds while maintaining a friendly and adaptable approach.
Qualified applicants that are eligible for Federal Work Study (FWS) are welcome to apply as well.
Skills / Knowledge / Abilities
- Excellent Communication Skills
- Adapts to feedback and focused on continuous improvement.
- Customer Service Skills
- Dependability/Reliability
- Positive and Helpful Attitude
- Conflict Management
- Critical Thinking Skills
Does this position have supervisory responsibilities? NoPreferred Education/Experience
Interest in learning and developing customer service and communication skills.
Deadline to Apply05/16/2025Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Required fields are indicated with an asterisk (*).
Equal employment opportunity, including veterans and individuals with disabilities.
