The purpose of the Operations Coordinator is to support all operational departments by service order set-up, timesheet entry, paperwork validation and various other responsibilities to ensure accurate and timely payroll entry and client invoicing.
Responsibilities
Perform the ADP time entry and project coding for all operational employees in preparation for manager approval, with absolute assurance over data submission, coding accuracy, and correct application of the Collective Bargaining Agreement.
Perform quality control review of all field documentation including but not limited to timesheets, reader sheets, customer specific backup, and other required paperwork to support documentation is correct for invoicing per company and client requirements.
Weekly entry into NetSuite of all billable items including labor and materials to ensure all billing is captured accurately and the correct client rates are applied.
Timely client submission of all invoices per client requirements including via mail, email, and client portals. Validation of submission and acceptance of all invoices by clients.
Coordinate and assist with service order set up requests by validating current service order, requesting new service orders per Company SAP guidelines; working with the Shared Services team for timely service order issuance.
Responsible for the generation of simple project data reports upon the request of management or clients.
Other clerical duties as required including but not limited to maintaining files, copying, scanning, and other required duties.
Follow and enforce Company policies at all times.
Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally
Enforce and abide the requirements of safe operation and personal safety using required Personal Protective
Equipment and Safe Practices per company policy
Perform all other duties as assigned.
Qualifications
Minimum 2 years of applicable experience in invoicing and/or timesheet entry.
Experience with NetSuite highly preferred.
Experience working in a unionized environment preferred.
Associates Degree required.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Equal employment opportunity, including veterans and individuals with disabilities.
