Electronic Classroom Technical Support Specialist
- Military veterans preferred
2025-04-23 CSA Global
Other
/yr
employee
contract
Meridian Mississippi 39301 United States
Description:
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.
How Your Role Will Make an Impact:
Ensure student training infrastructure is functional and available
Ensure that Active Directory accounts are properly configured
Assist customers in overcoming any challenges through monitoring and performance management
Identify problem areas and opportunities for improvement in a mission critical network
Turn metrics into information and communicate their meaning
Manage users and computers in an enterprise network
Requirements:
What You Will Need to Join Our Award-Winning Team:
Clearance: Must possess Interim or an active Secret clearance
Education: HS Diploma or equivalent
Years of Experience: 3 years of relevant experience
General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
Certifications: Security+ or equivalent Bachelor's degree
Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
Experience with systems and hardware and software administration and integration
Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
What Sets You Apart:
Experience with multi-media systems support and community of interest (COI) network operations
Experience with local group policy management and file share, system, and account administration
Experience with configuration and change management and life cycle support
Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
Experience with system monitoring and troubleshooting
Knowledge of system development, software maintenance, and ancillary functions
Knowledge of cyber defense compliance and accreditation services
Ability to perform onsite service center support
Bachelor's degree
Equal employment opportunity, including veterans and individuals with disabilities.
