Job Details

Description

Are you passionate about driving growth and leading change? As a Senior Program Manager and organizational change leader, you will lead a complex portfolio of operational projects focused on building economies of scale across internal teams and external partners. You’ll work autonomously to solve high-impact problems using strong analytical skills, while empowering teams, fostering trust, and ensuring leadership alignment throughout project execution.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $95,160.00 – $135,420.00, and for Eastern Washington varies between $81,408.00 - $115,850.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Partner with sponsors, cross-functional teams, and project managers to define scope, results, timelines, and resources for a multi-year, multi-million-dollar program
• Evaluate and monitor the health of a project portfolio focused on business operational improvements, automation, streamlining, and technology enhancements or implementations
• Build and implement a comprehensive organizational change plan to support transitions and engage leadership
• Collaborate with executive leadership to develop change management strategies, communication plans, risk mitigation efforts, and decision-making processes
• Manage and monitor program budgets, ensuring alignment with business goals and accountability for outcomes
• Build and maintain positive relationships across Business Process Operations, Finance, HR, IT, Product, Vendors, Delta Dental Plans Association (DDPA), and other key partners
• Create and share clear, data-based reports with leaders and partners to show progress, highlight risks, and measure how the program is performing against goals
• Identify and assess risks, dependencies, and opportunities across multiple projects to ensure program alignment and long-term success

Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

• 10+ years of progressive leadership experience managing enterprise-level, cross-functional programs with significant operational, financial, or strategic impact
• Proven success delivering multi-year initiatives in matrixed environments with a strategic ability to turn high-level goals into actionable program outcomes
• Proven ability to align and influence stakeholders, drive strategic decisions, lead through change, and communicate with clarity and credibility across all levels of the organization
• Deep understanding of program management best practices, with experience in Agile, LEAN, and product development methodologies preferred
• Experience operating in regulated industries or environments with high compliance and governance standards
• Strong ability to utilize data and performance measurements to inform decisions, measure progress, and evaluate program impact
• Skilled in identifying and resolving issues, mitigating risk, and driving continuous improvement across high-impact programs

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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