Accounting Service Representative - Collections - Military veterans preferred

Lutron Electronics Company, Inc


Accounting Service Representative - Collections

US-PA-Coopersburg

Job ID: 2025-4295
Type: Regular Full-Time
# of Openings: 2
Category: Other
Corporate Headquarters

Overview

Lutron is seeking a dedicated professional to join our Accounting Services - Collections Team at our Global Headquarters in Center Valley, PA. This pivotal role directly influences Lutron's profit and sales growth.

As a member of our collections team, you will:

• Collaborate with customers and our global sales / service teams.
• Play a crucial role in achieving our annual sales and profit objectives.
• Contribute to the financial health and success of our organization.

If you're looking to make a significant impact and work in a dynamic environment, we encourage you to apply!

• Build Collaborative Relationships: Use your excellent written and verbal communication skills to develop trusted relationships with customers while reconciling their account balances.
• Daily Customer Communication: Engage with customers via phone and email to:
  • Resolve disputed receivables by collaborating with both customers and sales/service teams.
  • Facilitate timely payments and ensure customer satisfaction.
  • Utilize negotiation techniques to achieve mutually beneficial outcomes for Lutron and the customer.
• Credit Team Collaboration: Work closely with the credit team to ensure timely shipment of orders for cash-in-advance customers by processing credit card payments efficiently.
• Time Management: Leverage your time management skills and ability to work independently to meet daily, weekly, and monthly collection goals.

• High School diploma or GED equivalent required, Associates degree preferred
• 1 - 3 years business experience, previous collections experience preferred
• Must be located within commutable distance of Center Valley, PA to accommodate in-office schedule

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at  www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

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