IT System Administrator/Sr System Administrator - Military veterans preferred

Description:

IT System Administrator/Sr System Administrator

LITTLE ROCK, AR

Posted on Career Page

Smiley Technologies

Description

Job Type

Full-time

Description

IT System Administrator/Sr System Administrator

Little Rock, AR

Job Title: IT Systems Administrator/Sr System Administrator

Why Join Smiley?

Smiley Technologies offers the opportunity to be part of a company with a rich history and a commitment to innovation for core banking solutions. Founded in 2002, the company builds upon a legacy that began over 50 years ago with Systematics Inc., a pioneer in outsourcing data processing for banks.

At Smiley Technologies, we prioritize a people-first culture, fostering a collaborative and optimistic work environment where respect and teamwork are paramount. Our dedication to exceptional customer service and continuous innovation makes us a trusted partner for community banks nationwide.

By joining our team, you'll contribute to delivering advanced, reliable, and efficient technology stacks for Smiley and our client banks, making a meaningful impact in the financial industry.

Position Overview:

Smiley Technologies is seeking a highly skilled IT Systems Administrator to join our dynamic team. This role is integral to the success of our IT operations, focusing on the design, implementation, and support of key complex systems across our IT environment. The ideal candidate will excel in designing and managing both on-premises and cloud technologies, ensuring the reliability, security, and scalability of Smiley and clients' infrastructure.

What you would be working on:

· Entra ID/Azure AD implementation and administration of hybrid identity solutions and integration between on-premises and cloud environments.

· Implementing hybrid-joined devices and Active Directory environments, and environments transitioning from hybrid setups to fully cloud-joined environments.

· Implementing and managing devices and configurations through Microsoft Intune and on premises Group Policy creation, deployment, and troubleshooting.

· Supporting conditional access policies in Entra ID/Azure AD, and working with authentication protocols like OAuth, SAML, and OpenID.

· Implementing solutions to manage devices across multiple platforms (iOS, Android, Windows). MDM solutions (e.g., Microsoft Endpoint Manager, Intune, or VMware Workspace ONE).

· Working on projects for MFA integrations and migrations for enterprise environments, along with day-to-day support within MFA solutions like Duo and Microsoft MFA.

· Managing DNS in both on-premises and cloud environments (e.g., Azure, AWS, Cloudflare or Google Cloud).

· Designing, implementing and supporting cloud-based printing platforms such as Microsoft Universal Print or similar solutions.

· Engineering & administration of virtual machine networking, storage, and optimization within VMware suite (vSphere, ESXi, vCenter).

· Full management of hardware lifecycles, including firmware updates, RAID configurations, and performance tuning, specifically HPE and Dell hardware and storage arrays.

· Administration of patch management tools like WSUS, SCCM, ConnectWise or third-party RMM platforms.

· Administration of enterprise backup platforms like Barracuda, Veeam, and Unitrends, which include supporting and executing disaster recovery plans.

· Supporting security & regulatory frameworks like GLBA, NIST, CIS, FFIEC, and PCI to ensure compliance.

· Cultivate and maintain strong, professional relationships with clients to ensure satisfaction, trust, and long-term partnerships.

What Technologies will you get the opportunity to work with?

Our primary technology stack is Microsoft-based, with our platform built on .Net Core and deployed across both Azure and on-premises environments. Daily, you can expect to work with a broad range of technologies and tools, including: Entra ID (Azure AD), Azure AD Connect, Intune, Access Control, MS SSO, Office 365/MS365, and Active Directory, VMware, Azure Virtual Machines, Windows Server (2012-2025 versions), and enterprise storage solutions from HPE and Dell. Barracuda Web Filter, Barracuda Backup, MS Authenticator, and Duo MFA. PowerShell scripting, ConnectWise Automate, and Remote Monitoring and Management (RMM) tools.

If you have experience with some of these technologies and are eager to learn and expand your skill set, this could be a great match for you! We value adaptability, a willingness to grow, and the ability to work with cutting-edge technology. The ideal candidate will possess exceptional customer service skills, strong troubleshooting skills, technical expertise, operational discipline, and a proactive approach to problem-solving.

In addition, responsibilities for the Senior IT Systems Administrator role include:

· Leading the design, implementation, and support of internal and client IT environments with deep expertise and strategic insight.

· Providing advanced technical support and resolving escalated issues.

· Leading key infrastructure projects through all stages from planning to implementation.

· Partnering with internal cross-functional teams to deliver high quality IT solutions aligned with operational needs.

· Mentoring junior staff.

The ideal senior level candidate will balance expert-level hands-on technical experience with operational leadership and strategic planning to optimize and deliver high quality IT services.

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