Key Account Pricing Agent - Military veterans preferred

2025-04-26
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Plantation
33324

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DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Grow YOUR career with DHL today…

As theKey Account Pricing Agent you will take leadership in conducting Customer pricing analysis for country requests regarding special rates, create Non-Standard Rate Cards (Custom RATEs) for special rates in the new Global Rating Engine (GRE). Support the collection and/or review of existing or proposed customer rate cards in countries. In addition, you will support onboarding countries onto the new rating system in the tariff cleansing of the customers.


Tasks:

1. Conduct Customer pricing analysis for country requests regarding special rates

Assess customer analysis requests from country pricing teams and ensure input information and strategy is complete

Extract data for existing customer business in place and prepare respective customer pricing analysis report

Simulate and analyze entire customer business with existing and potential volumes using up-to-date pricing tools and systems

Generate accurate Customer Pricing Reports for responding to countries’ requests (including, but not limited, the GRE Pricing comments/ recommendations, overall opportunity snap-shot, detailed analysis by product, lane and weight breaks, etc.)

Ensure documentation of customer price analysis and reports according to standards

Maintain record keeping of statistics to support KAP process measurement including tracking of number of requests by country, turn-around-time (TAT), requests outside of agreed Standard Service Level Agreement, etc.

Initiate and run continuous improvement initiatives/projects and workshops

2. Create Non-Standard Rate Cards (Custom RATEs) for special rates in GRE

Create rate cards from scratch as needed and/or RATEs in GRE system based on country pricing teams input

Where required, interpret overall country requests for price levels and translate these into specific target prices in Custom RATEs whilst ensuring that guidelines on minimum price levels, discounting, and GPP are followed

Ensure RATEs are fully GRE compliant

Included in this is the creation of RATEs for Global Customers from the Global Customers Implementation (GCI) team

Deactivate outdated customized RATEs

Maintain non-standard fuel surcharge for Global Customers

Get involved in GRE deployment to support creation of customized RATEs during the rating freeze period

Support GRE countries for escalation of systems issues

General Price Increase for countries on the new Global Rating Engine.

Execute Annual General Pricing Increase for GRE countries

Execute Off-cycle General Pricing Increase for GRE countries


3.. Maintain work balance among Key Account Pricing Team

Analyze reports and perform quality data cleansing in accordance with policies

Participate in business meetings

Ensure good understanding of all relevant systems and processes to become Subject Matter Expert. Countries will rely on your expertise

Support testing activities as appropriate

Review and analyze monthly Key Performance Indicators

Skills & Qualifications:

  • Outstanding analytical skills with strong business perspective
  • Strong interpersonal and communication skills, capable of influencing people without having direct reporting lines
  • Medium to advanced company industry knowledge
  • Ability to work independently and results oriented; ability to manage to deadlines and under pressure, as well as make decisions on pricing proposals
  • Preferred candidates would have previous experience in Pricing, Costing and or Finance.
    Strong PC skills, particularly the capability to analyze large volumes of data in MS-Excel and/or MS-Access
  • Medium level for presentations and negotiation skills
  • Openness to work in an international environment/ multicultural environment.
  • 4 Yr. Degree in Accountancy, Business Administration, Finance, Economics or similar business-related area

EEO:DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics