About us
DHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.
DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.
Responsibilities
Purpose of Role
- Strong growth-oriented Manager to accelerate contract logistics and domestic transportation business growth in Japan
- Responsible for developing new business among all sectors of DSC-JP, with a specific focus on Automotive business in the Service Logistics Sector/Service Parts business.
- Must be able to develop strong working relationships with DSC Sector Heads and Sector Teams
Key Accountabilities
Customer
- Identify target customers with high success potential
- Conduct Research Meetings to identify customer Pain Points and how DHL can help solve
- Evaluate opportunity with CCO and Sector Heads to determine ability to win
- Present and sell proposal and to show customer the value of DHL solution
- Remain up-to-date on customer’s industry, developments in the market and potential competitors
External
- Build relationships with multiple target customers to ensure a healthy pipeline of 3 to 5 years
- Understand key developments in the logistics industry and the assigned sector to anticipate changes and help develop solutions
Internal
- Cooperate and collaborate with Sectors to meet customer’s requirements and expectations.
- Work closely with internal parties such as IT, procurement, solution design and HR to develop a strong proposal to the customers.
- Ensure a smooth transparent working relationship with APAC.
Process
- Most optimal solution for customer (price/quality/complexity)
- Work across functional to maximize the use of resources.
- Work closely with solution design to meet customer’s requirements.
- Contract negotiation
Goals and Typical measures
- Win new business
- Communicate customer’s needs internally
- Manage process to enable success
- Business Growth in the Automotive sector specifically for service logistics & aftermarket support
- Pipeline size & quality
- Quality of Sales force CRM system
- Win profitable new business
Requirements
Skills / Qualifications
Key Capabilities & Skills
- Supply chain knowledge
- Strong communication skills in both Japanese & English (speaking & writing)
- Inter-personal skills
- Presentation skills (internally and externally)
- Sector skills specific focus on Automotive business in the Service Logistics Sector / Service Parts business (preferable)
- Coordination skills among the different departments
- Analytical skills
- Financial understanding
Competencies
- Commercial awareness, customer focused
- Self-starter and taking initiatives
- Result oriented (hunter mentality)
- Team player
Expected years of experience
MUST: 10+ years contract logistics related sales/BD experience.
Expected Educational Qualifications
Bachelor’s degree or higher in business management, engineering, production is preferable.
Expected next roles
Head of Business Development
Head of Account Management
