Head of RFR - Military veterans preferred

Head of Road Freight

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

 DGF SA has an opening for a RFR in Dammam, Saudi Arabia.

Join us in connecting people and improving lives!

In this Head of RFR position

• You will drive implementation of LFR strategy in country (translates requirements, implements, ensures realization of strategy and monitors)
• You will direct and controls activities performed to effectively manage end-to-end capacity for LFR (procure capacity, plan and control network)
• You will perform negotiation of key contracts with carriers
• You will ensure optimization of network procurement and implementation of all consolidation opportunities
• You will set, communicates and follows KPIs to ensure constant improvement of capacity management
• You will create, develop and maintains good relationships with service providers, while facilitating negotiations of best rates at country level
• You will escalate carrier performance issues when required
• You will direct and controls all pricing activities required at country level
• You will supervise identification and implementation of new products within country
• You will support Sales in interaction with key customers
• You will ensure efficient communication and information exchanges with Sales
• You provide input on solution design and service elements
• You will ensure efficient communication and information exchanges with regional/global LFR Mgmt
• You will set and monitors objectives in terms of profitability maximization and volume growth

Customers and Stakeholders

• You will create, develop and maintain good relationships with service providers, while facilitating negotiations of best rates at country level

Process Improvement

• You will be responsible for constant improvement and optimization of production means (cost management) and operational and service level quality

Process

You will develop and roll out financial and operational KPI reports. Follow up on specific countries

People Management

• Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
• Plan, organize and direct an efficient and effective function. Develop a team spirit and multitasking capabilities within the team
• Develop IKOs/KPIs with team members and monitor individual performance
• Conduct performance appraisal, including coaching
• Identify training needs and opportunities to develop a highly skilled functional department

Now, here is what we need from you!

• Minimum of 7 to 10 years’ experience in many areas of LFR and CDZ management
• Exceptional knowledge of the Domestic operation, Customs Operations and Forwarding Industry
• Relevant experience in Sales, Business Development and Logistics

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Work Authorization (to include only if applicable)

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