Licensing Clerk - Military veterans preferred

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.

Essential Job Functions:  

This position performs clerical work to verify, process, issue, and maintain business and marriage licenses in accordance with department procedures, using the Elicense and MiM (Marriage in Maryland) programs within the Circuit Court. The Licensing Clerk will be responsible for officiating civil marriage ceremonies; administering oaths of office; recording and maintaining other various documents; processing fees and operating a cash register; and providing customer service in person, in writing and by telephone. This position will assist the Land Records Department as needed.

Assists the public in person or by phone with inquiries concerning issuance of select licenses and applications.

Swear in notaries and other commissions, index commission documents, and process payments for related fees.

Process marriage license applications and perform marriage ceremonies; research historical marriage information to prepare certified copies; scan and upload marriage records; index historical marriage records and process payments for related documents.

Process business license applications and renewals. Assist members of the public with inquiries concerning issuance of select license(s) for type of businesses. Process payments for related licenses.

Assist the land records department in processing and records land documents; issue receipts in accordance with department procedures; assign liber and folio or other reference to documents; collect appropriate fees and calculate taxes and penalties, as appropriate; perform cashier functions; arrange documents in numerical sequence and prepare for batch processing.

Minimum Qualifications:

Education:     High school diploma (or GED equivalent).

Experience:   One (1) year of general clerical experience.

Note:

A Bachelor?s Degree may substitute the required work experience.

A Paralegal/Associates Degree or 60 college credits may substitute the required work experience.

A Paralegal Certificate may substitute the required work experience.

Knowledge:

General office practices, procedures, and equipment.

Judicial policies, procedures, and forms.

Customer service etiquette

Skill in:

Applying job-related terminology, codes, policies, procedures, rules, regulations, and

laws.

Communicating information effectively.

Analyzing records, reports, and other business documents and noting details and

facts pertinent to this assignment

Ability to:

Use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, cash register, scanner, fax machine, etc.

Use and maintain alphabetical and numerical filing systems.

Communicate clearly, tactfully, and effectively with judges, the public, police

agencies, attorneys, and other court officials and personnel, both verbally and in

writing.

Understand and carry out complex verbal and written instructions.

Exercise independent judgment in interpreting and applying appropriate policy,

procedure, rule, law, and/or regulation to a situation.

Multitask, adjust to situations quickly, set priorities, and handle pressure in a fast-paced environment.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equipment, Machinery and Tools:

Personal computer and/or laptop to perform basic data entry error-free, monitor, keyboard, mouse, printer for everyday work.

Multi-Line Telephone to answer incoming calls and place outgoing calls.

Copier / Scanner- to copy or scan work to process into systems

Date/Time Stamper-to stamp incoming documents

Calculator and/or Adding Machine-End of day reconciliation, fees for licensing

Cash Register and Check Validator-to process incoming fees

Credit Card Machine, including wireless terminal--to process incoming fees

Mail machine-to process office mail

Fax-operate to receive faxes

Paper/Pencil-taking notes to return customer phone calls

Software and Computer Skills:

Windows.  Microsoft Office 365 including Word and Excel.  Microsoft Outlook for calendar and email communications. Web browser such as Microsoft Edge or Google Chrome. Oracle PeopleSoft for CONNECT Timekeeping and HR processes.

Revenue Collection System (RCS) cashiering system. E-License Program. Marriage in Maryland (MiM). Notary Program.  PaperVision

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.

For further information please contact Talent Acquisition at aocta@mdcourts.gov.

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their via email to or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.

Please find the Maryland Judiciary's equal employment opportunity policy here: .