Business Transformation Analyst - Military veterans preferred

Mitchell International


Business Transformation Analyst

US--Remote

Job ID: 25-17959
Type: Regular Full-Time
# of Openings: 1
Category: Product & Program Management
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

This is a full-time remote position that can be located anywhere in the U.S.

We are seeking a highly adaptable Business Transformation Analyst to join our Office of Strategic Coordination team. This role drives strategic and operational transformation initiatives across Casualty Tech Services (CTS), focusing on process optimization, operational excellence, and business improvement through both traditional methodologies and emerging technologies, including AI.

What sets this role apart is the hands-on approach required for success. Beyond project management, you'll actively immerse yourself in different business areas, developing a deep understanding of their operations, challenges, and objectives. While you won't be expected to be a subject matter expert, your willingness to dive deep, ask questions, and truly understand the functions you're working with is crucial. Your ability to build trust and credibility with business partners will be as important as your project management and analytical skills.

The ideal candidate thrives in a dynamic environment, demonstrates high learning agility, and can quickly adapt to new projects, business areas, and technologies. Success in this role requires intellectual curiosity, strong project management capabilities, and the ability to effectively switch between multiple initiatives while maintaining quality and momentum. Most importantly, you should be someone who enjoys being both a leader and an active participant in driving transformational change.

Key Responsibilities:

Active Business Partnership & Learning:

• Immerse yourself in various business areas to understand operations, workflows, and pain points
• Build strong partnerships through active engagement and demonstrated understanding of business needs
• Contribute meaningfully to solution development through hands-on process analysis
• Maintain ongoing dialogue with business partners to ensure continuous alignment and improvement

Strategic Project Leadership & Execution:

• Lead cross-functional operational and technological transformation initiatives
• Develop and manage comprehensive project plans, including scope, timelines, budgets, and resources
• Drive process improvement and operational efficiency programs
• Identify opportunities for business optimization and innovation
• Monitor project risks, dependencies, and KPIs

Process Excellence & Innovation:

• Actively participate in process analysis and improvement activities
• Partner with business units to identify and implement operational improvements
• Translate business needs into effective solutions
• Design and implement improvements that enhance operational efficiency
• Create clear documentation that demonstrates understanding of business operations

• Bachelor's degree in Business Administration, Operations Management, or related field
• 2-5 years of experience in process improvement and project management
• Demonstrated ability to quickly learn and understand different business operations
• Track record of building strong business partnerships and credibility
• Experience with project management tools (Wrike, Jira, etc.)
• Proven ability to translate business needs into practical solutions
• Excellence in stakeholder management and communication
• Strong analytical and problem-solving capabilities

Preferred Qualifications:

• PMP Certification or equivalent
• Six Sigma or Lean certification
• Experience with technology implementation projects
• Knowledge of insurance industry or technical services
• Understanding of data privacy and security considerations
• Change management experience

Skills & Competencies:

• Natural curiosity and passion for understanding how things work
• Ability to build trust and credibility across all organizational levels
• Excellence in active listening and learning
• Strong situational awareness and business acumen
• Ability to balance leadership with hands-on participation
• Comfort with asking questions and learning from others
• Exceptional learning agility and adaptability
• Strategic thinking while maintaining attention to detail
• Self-motivated with a continuous improvement mindset
• Proven ability to manage multiple concurrent projects
• Experience building cross-functional relationships
• Proficiency in collaborative work management platforms

PI269935207