Position #: A00842
Department: A-State Online Operations
Employment Status: Full time (29-40 Hrs)
# of openings: 1
Proposed Salary Range: Commensurate with Experience
Type of Employment: Staff
Location: Telecommute - Jonesboro Campus
Closing: 5/12/25
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
A-State Online Services is seeking an energetic person to provide comprehensive advising for students and prospective students concerning college/department programs and opportunities. This position assists students in educational planning through degree completion.
Duties & Responsibilities:
Responsible for providing professional advising to students from entry into the degree program to completion through the implementation of academic planning and acts as a liaison for the department.
- The Academic Advisor will be responsible for providing academic advising for A-State Online Students in both Graduate and Undergraduate degrees
- Provide comprehensive advisement services to A-State Online students in a timely manner for 6 start dates per year
- Provide degree plans and course recommendations to assist online students in completing their degrees in the most efficient way possible
- Answer student questions via e-mail, telephone, and virtual platform (e.g. Zoom)
- Other duties as assigned
Knowledge/Skills/Abilities: Familiarity with higher education at A-State and in general.
Personal interaction abilities as this position interacts with many prospective students.
Technical skills to develop and use automated communication plans with prospects.
General Days/Hours: Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance
Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date
This position has been identified as a telecommuting position. The duties are performed during standard work hours of 8am-5pm at a predefined and approved work location. Individuals filling this role must have dedicated work space that provides privacy and security related to the work being performed. Additionally, individuals must have secure internet access with appropriate upload/download capabilities to perform the duties associated with the position. Individuals in this position will be required to review and acknowledge the
Telecommuting Guidelines and Telecommuting Agreement for A-State.
Reports to the Program Director of A-State Online Services. Works with admissions personnel within A-State Online programs.
The ideal candidate must exhibit excellent interpersonal, communication, organizational, and problem-solving skills; adhere to strict ethical standards; be student-focused in philosophy by demonstrating an ability to respond effectively to the needs of a diverse student population; manage stress and remain flexible in a changing, fast-paced environment; be knowledgeable regarding the practice of advising and marketing; be able to effectively use computer-based advising and academic systems as well as other computer programs, including Word and Excel.
Minimum Qualifications: The formal education equivalent of an earned Bachelor's Degree
E-Verify Participation Notice:
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
E-Verify Right to Work:
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal employment opportunity, including veterans and individuals with disabilities.
PI269942418
