Digital Product Owner - Military veterans preferred

SUMMARY

The Digital Product Owner will support the Digital Product Manager in the development and management of all the digital products under the Digital Banking Department. Digital Product Owner will work with the Digital Banking team to plan, direct and manages digital products, including the maintenance of a sound internal control environment & providing best in class financial services in support of the bank.

Ensures compliance with established company policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act.

REQUIRED DUTIES

1)    Work closely with Digital Product Manager and Digital Banking team to understand the bank’s digital strategy, initiatives, products, services, competitors and customers.

2)    Assist the Digital Product Manager with leveraging technology to meet Digital Banking needs by developing and implementing technology solutions to improve efficiencies, quality, and reduce costs in a manner consistent with Digital Banking’s vision for application selection, format and architecture. 

3)    Work closely with digital product owner and digital banking team to understand the bank’s digital strategy, initiatives, products, services, competitors and customers

4)    Support ready to launch/readiness activities in partnership with internal stakeholders – Marketing, Operations, Support, Training, Legal, Risk, IT, and Compliance

5)    Support communication with partnering agencies in onboarding and implementing new products and services

6)    Provides troubleshooting support by accurately assessing the customer's product issues and providing recommendations for resolving the problem.

7)    Maintain industry knowledge of digital solutions, products and pricing to keep Hanmi Bank digital products current and competitive.  Evaluate and implement new products as necessary.

8)    Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

9)    Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. 

10)    Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.

11)    Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions.  The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

12)    Performs duties specific to the position and other functions as assigned.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.  The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.  Individual abilities may result in some deviation from these guidelines.

•    Bachelor’s degree from an accredited university; minimum 7 years of related technical experience and a minimum 5 years’ experience in product management required.

•    Knowledge of bank products and services and core banking platform.

•    Excellent organizational and time management skills with the ability to provide leadership, supervision and training for employees using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.

•    Advanced skills in computer terminal and personal computer operation; intermediate typing skills to meet production needs of the position.

•    Advanced math skills; ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.

•    Ability to read, analyze and interpret general business periodicals and technical procedures.

•    Excellent organizational and time management skills.

•    Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees.

•    Thorough understanding of management procedures; ability to plan department or Company activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Company activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).

•    Ability to deal with complex problems involving multiple facets and variables in non-standardized situations. 

•    Ability to understand and setup various software programs. 

•    Ability to work with no supervision while performing duties.

Pay $48,000 - $139,000 per year. The salary reflects the full, reasonably expected salary range for this position. Salary is based on the candidate’s current experience, education, skills, and abilities related to the position. Successful candidates may be eligible for bonus, stock, commissions, and incentives at the Company’s sole discretion. We offer a comprehensive benefits package, which vary depending on the position ultimately offered.  All employees are offered paid sick time off.  Depending on the position offered, benefits packages may include vacation leave; paid holidays; medical, dental, vision, life and disability insurance packages for employees and dependents; various other voluntary benefit offers, and optional retirement accounts.

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.

The application window for this position is expected to close on July 30, 2025.