Airside Performance Manager - Military veterans preferred

2025-05-02
DHL (https://group.dhl.com/en.html)
Other

/yr

  full-time   employee


Gatwick
United Kingdom

Position: Airside Performance Manager
Contract Type: Permanent (Full Time)
Location: London Gatwick Airport
Shift Pattern: Rotational 4 on 4 off (including a combination of day and night shifts)

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Airside Performance Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.

WHAT DOES THE ROLE ENTAIL?

  • Responsible for the control and delivery of the day to day operational requirements of the Back of House operation
  • Liaising directly with the customer
  • Management of departmental budgets
  • Delivery of a high quality and efficient operation.
  • Responsible for internal and external KPIs as well as maintaining safety standards and legal compliance
  • Provide management information accurately and on time using the IT tools available.
  • Be able to manage and develop the team taking direct responsibility for the performance of the managers reporting to you

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

  • Previous Aviation experience preferably at Gatwick Airport – Desirable
  • Currently working at a Shift Manager Level or above
  • Strong IT skills
  • Ability to manage HR functions at site level
  • Strong people management skills
  • Ability to adapt your communication style
  • Ability to manage teams through your direct reports providing timely and effective feedback
  • Financially astute
  • Full manual driving license

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

  • Be able to provide five years address history
  • Be able to provide five years reference history (employment/education/benefit claim/character)
  • To obtain a full airside ID

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

  • On-site benefits: mention if site offers free parking, free transport to site, canteen provisions etc.
  • Free confidential 24/7 GP service
  • Hundreds of discounts (including retail, childcare + gym)
  • Affordable loans & enhanced pension scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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