Collector - Military veterans preferred

Job Description

The Collector is responsible for collections and follow-up of all past-due consumer, line of credit, installment and mortgage loans.

RESPONSIBILITIES:

• Maintenance and collection of delinquent installment, line of credit and mortgage accounts
• High volume of customer contact via telephone and correspondence in efforts to collect on delinquent accounts
• Responsible for coordinating the physical repossession of the collateral
• Floor plan audits on inventory inspections of car dealership or other retail establishments
• Prepare monthly charge-off-recommendations based on non-performing loans and submit to management for review and approval of action plan
• Perform other tasks within department as assigned by management

Qualifications

• High school diploma or equivalent required
• Prior working experience in collections highly desired
• Knowledge of legal documents that relate to loan documentation, collateral, bankruptcy proceedings is a plus
• Excellent verbal and written communications skills in Spanish or additional language a plus
• Proficiency in Microsoft Office Products required
• Basic accounting skills is highly desired
• Strong written and verbal communication skills required
• Strong multi-tasking and organizational skills required
• Demonstrated ability to work under pressure and difficult situations
• Ability to travel within regional area up to 10%

KEY COMPETENCIES:

• Customer relationship focused
• Professionalism
• Communications skills
• Adaptable and flexible