Lead Installation Technician - Access Control/CCTV
- Military veterans preferred
2025-05-02 Kastle Systems
Other
/yr
employee
contract
Falls Church Virginia 22046 United States
Kastle Systems
Lead Installation Technician - Access Control/CCTV
US-NC-Charlotte
Job ID: 2025-4342 Type: Regular # of Openings: 1 Category: Service & Installation Charlotte, NC
Overview
Join the leader in providing smarter solutions for a safer world.
Â
The Lead Technician will install, test, troubleshoot and repair all aspects of our security systems including access control, Intercom, phone, and IP video systems at customer sites. To that end, the Lead Technician interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful service and repair solutions. The Lead Technician will ensure that service orders are completed accurately and on time, and that these services meet or exceed client expectations.
Â
Responsibilities
Installs, tests, and troubleshoots new CCTV, access control, and security systems
Ensures that systems are installed properly and on time in accordance with Kastle's procedures and quality control standards
Provides feedback and information to identify any potential barriers to timely execution of the project, such as construction delays or changes
Communicates with Managers and/or Project Manager to resolve discrepancies or issues
Provides regular progress updates to all stakeholders
Provides accurate documentation for completed work
Responsible for providing proper documentation for inventory control and for maintaining proper inventory for vehicles and projects. Must be available to perform end of year and interim inventory counts
Maintains assigned company-owned vehicles, tools, equipment, and individual tool issue
Responsible for the behavior and performance of assigned team members
Coaches assigned team members on the Kastle installation procedures and quality control standards. Reports any issues to the department Managers
Maintains and protects building keys to customer buildings
Communicates with customers, customer representatives, contractors and Kastle staff as necessary to install and test equipment
Stays up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures
Qualifications
5+ years’ successful experience installing access control, video systems or other related electronic systems
Technical school certificate a plus but not required
Mechanical aptitude and thorough knowledge of hand and power tools
Strong electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters
Knowledge of Serial Communication (RS232, RS485)
Basic knowledge of IP, Ethernet, and networking protocol and Cat5 technologies
Professional construction experience and knowledge of door hardware, electric and mechanical locking devices and building codes pertaining to construction, fire, and electrical systems
Equal employment opportunity, including veterans and individuals with disabilities.
